Temporary Part Time Hourly Instructional Prep Specialist (Rowan Online)

Rowan University • Glassboro, NJ

1d • Hybrid

About The Position

Rowan Online is committed to expanding access, empowering students, and elevating the impact of high-quality digital education. Our team works closely with faculty, academic programs, and university partners to ensure that online courses are designed, prepared, and delivered with excellence. As an Instructional Prep Specialist, you will play a critical role in supporting faculty during course preparation cycles by ensuring online courses are technically prepared, properly configured, and aligned with institutional standards before each academic term begins. This position offers the opportunity to collaborate with instructors, instructional designers, and program leadership to enhance course readiness and improve the overall online learning experience for Rowan students. If you believe in the power of transformative online education, enjoy solving technical challenges, and are passionate about helping instructors succeed in the digital classroom, there is a place for you here.

Requirements

• Bachelor’s degree or equivalent combination of education and relevant work experience.
• Experience supporting users within a higher education environment utilizing online academic technologies.
• Proficiency with designing or supporting online courses within commercial Learning Management Systems such as Canvas by Instructure.
• Excellent oral and written communication skills.
• Strong organizational, analytical, and problem-solving skills.
• Demonstrated commitment to customer service and supporting faculty and students.
• Ability to work independently to resolve issues with minimal supervision.
• Ability to collaborate effectively with both technical and non-technical stakeholders.

Nice To Haves

• Experience with digital multimedia tools for online learning environments is preferred.
• Experience teaching online courses or supporting faculty training related to academic technology is preferred.
• Experience supporting small projects, training initiatives, or collaborative work groups is preferred.

Responsibilities

• Provide high-quality technical and customer support to faculty and students using online learning technologies.
• Work one-on-one with instructors to assist with the setup, configuration, and technical implementation of online course materials each academic term using the university’s Learning Management System and related instructional technologies.
• Support the preparation of online courses prior to the start of each term by ensuring course shells, materials, multimedia components, and learning activities are properly implemented and functioning.
• Collaborate with instructors and academic program coordinators to review course materials and facilitate updates or improvements during the course preparation period.
• Ensure that course design and technical implementation comply with federal regulations, New Jersey state requirements, and Rowan University standards for online education.
• Troubleshoot technical issues reported by faculty and students and coordinate solutions with appropriate university partners when necessary.
• Maintain documentation of course preparation processes, technical solutions, and project workflows to support operational continuity.
• Assist with additional projects and initiatives that support Rowan Online operations, digital learning innovation, and instructional technology improvements.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees