Instructional Designer

U.S. Bank National AssociationMinneapolis, MN
2dOnsite

About The Position

As a forward-thinking experienced instructional designer, you’ll help shape the future of learning by designing impactful, scalable solutions that are measurable, drive performance and business outcomes. You’ll work closely with stakeholders to turn learning needs into engaging, user-centered experiences—leveraging emerging technologies, data insights, and creative design approaches. In this role, you’ll: Work as an experienced designer who owns end‑to‑end design work, turns raw SME input into engaging, well-structured learning, and improves existing solutions Builds full courses across modalities, introduces creative methods, and anticipates learner needs Leverage AI‑powered authoring, tagging, and analytics to speed iterations, personalize learning, and keep content current in the flow of work Instructional Designers develop training curricula, materials, and programs (including classroom training, online training, and other technologies) to meet specific training/learning solutions needs at U.S. Bank. Plans and manages the design, development, deployment, and evaluation of training/learning solutions for assigned clients. Identifies and assesses training/learning solutions needs of assigned clients and designs skills training and other business line and/or corporate wide training/learning solutions programs/initiatives. Evaluates the effectiveness of existing training programs/learning solutions and makes improvements or designs replacements. Consults with assigned clients, learning partners, and talent consultants to formulate training/learning solutions project objectives, scope, schedule, budget and resources for producing the project deliverables. Designs performance-based and knowledge-based tests to measure participant understanding of program content. Develops training material and content and organizes into meaningful learning modules, which are then deployed in various training tools such as facilitator guides, learning guides, tests, job aids, or other relevant learning resources. Contributes to formalizing best practices for designing, developing, and evaluating curricula materials by leading standards discussions and documenting them. Ensures training materials are in compliance with all relevant laws, regulations, and corporate policies.

Requirements

  • Bachelor's degree, or equivalent work experience
  • Six or more years of relevant experience

Nice To Haves

  • Thorough understanding of adult learning principles, practices, and learning sciences particularly in the areas of eLearning, curriculum development, multi-media development, and learning technology
  • Thorough knowledge of instructional design and principles
  • Ability to evaluate the effectiveness of training curricula, materials, and programs in light of business objectives
  • Effective interpersonal, verbal and written communications skills
  • Advanced degree preferred

Responsibilities

  • Work as an experienced designer who owns end‑to‑end design work, turns raw SME input into engaging, well-structured learning, and improves existing solutions
  • Builds full courses across modalities, introduces creative methods, and anticipates learner needs
  • Leverage AI‑powered authoring, tagging, and analytics to speed iterations, personalize learning, and keep content current in the flow of work
  • Plans and manages the design, development, deployment, and evaluation of training/learning solutions for assigned clients.
  • Identifies and assesses training/learning solutions needs of assigned clients and designs skills training and other business line and/or corporate wide training/learning solutions programs/initiatives.
  • Evaluates the effectiveness of existing training programs/learning solutions and makes improvements or designs replacements.
  • Consults with assigned clients, learning partners, and talent consultants to formulate training/learning solutions project objectives, scope, schedule, budget and resources for producing the project deliverables.
  • Designs performance-based and knowledge-based tests to measure participant understanding of program content.
  • Develops training material and content and organizes into meaningful learning modules, which are then deployed in various training tools such as facilitator guides, learning guides, tests, job aids, or other relevant learning resources.
  • Contributes to formalizing best practices for designing, developing, and evaluating curricula materials by leading standards discussions and documenting them.
  • Ensures training materials are in compliance with all relevant laws, regulations, and corporate policies.

Benefits

  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
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