Instructional Designer

Real CapitalCrown Point, FL
12h$65,000

About The Position

This role is an opportunity to join a growing Learning & Development team that plays a meaningful role in operational excellence, consistency, and employee growth across our organization. Our Learning & Development team supports operational scale, risk reduction, and performance improvement by creating practical, high-quality learning experiences for team members at all levels. The Instructional Designer partners with subject matter experts, stakeholders, and fellow learning professionals to design and develop effective training programs that support operational roles across multiple verticals. This role is ideal for a creative, detail-oriented instructional designer who enjoys translating real-world processes into engaging, instructionally sound learning experiences. You will contribute to instructor-led training, eLearning, job aids, and operational refreshers while working within established design standards and project workflows.

Requirements

  • Bachelor’s degree in Instructional Design, Adult Learning, Education, or a related field or 2+ years of equivalent professional experience
  • 2+ years of experience designing training for onboarding, upskilling, or operational performance
  • Experience using a structured instructional design methodology (ADDIE preferred)
  • Experience designing both instructor-led and self-paced learning
  • Strong written and verbal communication skills
  • Ability to collaborate effectively across departments and build strong working relationships
  • A portfolio or sample of instructional design work is required for consideration. Please include a link or file with your application.

Nice To Haves

  • Experience with eLearning and design tools such as: Articulate 360 / Storyline Adobe Creative Cloud Camtasia, Vyond Lucidchart or similar diagramming tools
  • Experience working with LMS platforms and SCORM content
  • Working knowledge of UX/UI and accessibility best practices
  • Audio recording, narration, and basic editing skills
  • Strong organizational skills and attention to detail
  • Experience working in a fast-paced, cross-functional environment

Responsibilities

  • Partner with subject matter experts and stakeholders to scope learning needs and requirements
  • Translate SOPs, workflows, and operational processes into effective learning assets
  • Design curriculum architecture that supports role-based operational training
  • Develop engaging instructor-led and self-paced training
  • Create and maintain design documentation, storyboards, mockups, and supporting assets
  • Collaborate with multimedia specialists on graphics, video, and interactive media
  • Test, deploy, and maintain courses
  • Maintain and refresh content based on operational, seasonal, or policy changes
  • Collaborate with facilitators to support virtual and in-person training delivery
  • Follow established SOPs and contribute to continuous improvement of team processes
  • Use project management tools to manage work, timelines, and priorities

Benefits

  • Comprehensive Benefits – including medical, dental, vision, life, disability, and 401(k) retirement plans.
  • Work-Life Balance Support – paid time off, holidays, sick leave, parental leave, and other forms of protected leave across our companies.
  • Wellness & Lifestyle Perks – employer-funded Lifestyle Spending Account, Employee Assistance Program, and access to voluntary benefits such as pet insurance, accident, and critical illness coverage.
  • Growth & Opportunity – a culture of training, development, and internal promotion, with clear pathways for career advancement!
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