Instructional Designer, Waxing the City

Purpose Brands, LLC•Woodbury, MN

23d•Hybrid

About The Position

Instructional Designer for Waxing the City Purpose Brands, LLC – parent company of Waxing the City Worldwide, LLC. — is seeking a leader that is results driven, resourceful and passionate about the beauty industry to join our Waxing the City corporate team as an Instructional Designer, Learning and Development Job Summary: As an Instructional Designer, Learning and Development, you will directly impact the success of the enterprise by influencing the performance and profitability of each Waxing the City Franchisee through the design, delivery, facilitation and evaluation of learning solutions. Successful candidates will leverage their instructional design, project management skills, communication and people skills to assess current state learning programs and methodologies, identify areas of opportunity, gather feedback and develop solutions which they will then build, test, implement and scale across the franchise network in partnership with the WTC corporate team. This role reports to the Sr. Manager of Operations and will office out of the Woodbury, MN Corporate Headquarters. This position will require less than 25% travel.

Requirements

0-2+ years direct experience with end to end development and delivery of training to support large scale corporate / business initiatives
Demonstrated ability to design and build engaging learning content for remote audiences – evergreen and live formats
Demonstrated results in training effectiveness and front line adoption across a disperse audience
Demonstrated ability to effectively manage projects and design training to encourage effective change management
Demonstrated and recognized presentation and facilitation skills
Creative, out of the box thinking and problem solving skills
Strong strategic and tactical communication planning and execution skills
Comfortable dealing with uncertainty; demonstrated ability to create structure and prioritize work effectively
Ability to learn quickly and easily adapt to a dynamic work environment
Excellent collaboration, leadership, communication and decision-making skills; ability to work in all phases of project development – strategy, implement, measure, improve
Must be comfortable and effective in influencing stakeholders at all levels in the organization
Ability to influence without authority; servant leadership mentality
Comfortable working in a fast paced, accountability driven and results oriented culture
Ability to build authentic working relationships amongst the team and with colleagues across functions

Nice To Haves

Experience working in a franchise environment
Experience in the salon / spa / waxing industry

Responsibilities

Instructional Design + Training Facilitation – 65%
Support the analysis of training needs to determine learning objectives, best learning solutions and evaluation methods to meet the performance outcomes of the business.
Create scripts and storyboards for e-learning modules, instructional videos, and webinars.
Design non-technology learning solutions such as instructor-led programs, job aids, learner guides and instructor guides in support of one-off needs or part of a program curriculum.
Conducts observations, interviews, surveys, and data reviews as part of the training analysis.
Creates evaluation measures for own programs. Uses this data and learner feedback to make continuous program improvements.
Ensures project-specific training materials are reviewed and piloted as needed.
Manages project planning and program development life cycle, including defining scope and deliverable review cycles and tracking milestones and resources.
Designs and maintains foundational training programs. Recommends maintenance, revision or retirement for these programs.
Partner with the Director of Technical Training & Innovative Services to develop and implement training assets to ensure the development of high performing studio Cerologists and both Corporate and field training team
Prioritize time to balance numerous deliverables across multiple areas of organization
Acquire and maintain a working level of knowledge on a day in the life of a WTC studio.
Cross-functional Collaboration – 5%
Partner with subject matter experts across the organization to align training objectives and develop content to support organizational priorities and project goals
Partner cross departmentally to develop supporting material / media (audio, video, simulations, role play, games)
Event Planning and Organization – 25%
Lead the planning process for Waxing the City residential learning and engagement programs such as Conference, New Franchisee Training and various ad hoc events and webinars.
Serve as a lead host for all Waxing the City developmental experiences.
Strategy and Leadership – 5%
Design, develop, communicate and implement processes to enable the efficient development and delivery of training for Waxing the City
Manage assigned training projects and events to align with planned budget and priorities
Lead supplemental / contract work to support training needs as necessary
Present weekly status updates to Waxing the City leadership, monthly team updates and as needed ad hoc updates for all projects underway
Occasionally provide Purpose Brands and / or Executive updates regarding training projects and events