Instructional Designer - Senior

RailProsJacksonville, FL
Hybrid

About The Position

The Senior Instructional Designer for RailPros Training & Media Service group leads the design and development of innovative, effective training programs for our clients. This role collaborates with subject matter experts (SMEs), safety officers, and operations leaders to create learning solutions that support regulatory compliance, operational excellence, and workforce development. This position requires both independent initiative and team leadership, providing guidance to other instructional designers and content developers.

Requirements

  • Advanced knowledge and understanding of adult learning theory and instructional design methodologies for classroom-based, self-guided, and virtual training
  • Extensive experience working with elearning development tools (Articulate, Captivate, etc.)
  • High proficiency in developing instructor-led training materials, including Instructor Guides, Participant Manuals, and presentation materials
  • High proficiency in Microsoft PowerPoint
  • Partnering effectively with others to achieve results
  • Excellent verbal and written communication skills
  • Superior ability to proofread work of self, and others, to improve quality, consistency, and readability
  • Superior ability to write effective copy, instructional text, audio scripts/video scripts
  • Highly proficient in time management, organization, planning and prioritization
  • High proficiency with electronic communications including email and text as well as standard office applications (i.e., Microsoft Office Suite)
  • Bachelor's degree in Instructional Design, Communications, Education or relevant field
  • 5+ years’ experience designing and implementing employee development programs (or similar experience)
  • Excellent client interface and management experience for training development projects

Nice To Haves

  • Master's degree in Communications, Instructional Design, or relevant field preferred.
  • HTML5 competency
  • Experience in railroad or similar industry
  • Experience with media production
  • Experience working within a Learning Management System (LMS)
  • Certified Professional in Learning and Performance (CPLP) credential preferred
  • SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential preferred

Responsibilities

  • Apply adult learning principles and instructional design best practices to develop engaging, multimedia-rich course content
  • Lead the end-to-end design and development of learning content, including modes of assessment to measure the effectiveness and application of training
  • Lead a cross-functional development team throughout the project life cycle
  • Design inclusive learning experiences that reflect diverse learning styles
  • Collaborate with SMEs to identify training needs and close knowledge gaps
  • Recommend curriculum strategies based on needs analysis
  • Define instructional goals and align content accordingly
  • Contribute to project proposals, including scope, design plans, timelines, and budgets
  • Develop training deliverables such as ILT guides, eLearning modules, exams, and surveys
  • Support media production (audio, video, animations, simulations, games)
  • Create interactive exercises and activities to reinforce learning
  • Establish performance criteria and develop assessment tools
  • Maintain project documentation and course assets
  • Conduct post-training evaluations and recommend improvements
  • Other duties as assigned or required to meet the business needs

Benefits

  • Medical, dental, and vision insurance
  • Accident, critical illness, and hospital indemnity plans
  • Employer-paid basic life insurance, plus voluntary options
  • Short-term and long-term disability coverage
  • 401(k) plan with employer matching
  • Access to Legal/ID Shield services
  • Pet Insurance
  • Generous PTO, floating holiday, and holiday pay
  • Wellness Programs
  • Exclusive Discounts
  • Company Merchandise Allowance
  • Health Savings Accounts (HSA) with employer contributions
  • Health Reimbursement Arrangement (HRA)
  • Flexible Spending Accounts (FSA) for dependent care
  • Employee Assistance Program (EAP)
  • Professional Development
  • Hybrid work schedule
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