Instructional Design Lead (AI & Automation)

SMART TECH SKILLS LLC

8d•Remote

About The Position

The Instructor Trainer and Instructional Design Lead is responsible for designing and developing a comprehensive AI and automation literacy training program for agency staff. This role supports an AI and Emerging Technology workstream and focuses on creating sustainable, policy-aligned learning content delivered through an online platform. The position emphasizes adult learning design, responsible technology use, Microsoft-first tooling, and the creation of reusable materials that can be maintained after the engagement concludes.

Requirements

5 or more years of experience designing, developing, and implementing training curricula
5 or more years of experience conducting technical or systems-related training
5 or more years of experience developing web-based and instructor-led learning materials
3 or more years of experience building training in an online platform or learning management system
3 or more years of experience translating technical concepts into training for technical and non-technical audiences
2 or more years of experience designing training related to policy, responsible use, privacy, security, or governance-aligned technology adoption
2 or more years of experience supporting Microsoft-based productivity or cloud technology training environments
Strong instructional design and adult learning expertise
Ability to simplify complex technical and policy concepts
Strong written, verbal, and visual communication skills
Highly organized with strong attention to structure and reuse
Ability to work independently in a part-time consulting capacity
Focus on sustainability, governance, and responsible technology adoption

Nice To Haves

Experience developing AI literacy, automation, or digital enablement training
Experience with Microsoft Copilot, Power Automate, Power BI, Power Query, or related Microsoft tools
Experience creating role-based learning pathways, ongoing enablement models, or sustainment materials
Public-sector or education agency experience
Experience designing training that builds foundational understanding and practical confidence using AI

Responsibilities

Design a comprehensive AI and automation literacy scope and sequence for agency staff
Define learning objectives and structured learning pathways aligned with organizational needs
Develop mandatory training modules covering responsible use, unacceptable use, policy alignment, and Microsoft Copilot fundamentals
Design optional advanced modules covering prompting, automation concepts, Copilot agents, Power BI, and related approved tools
Develop web-based learning assets, e-learning modules, and instructor-led training materials
Create facilitator guides, job aids, training videos, and reusable instructional content
Build and organize training content within an online learning platform or learning management system
Translate complex technical, policy, privacy, and security concepts into clear, practical training for technical and non-technical audiences
Recommend assessment methods and completion tracking approaches
Develop sustainment documentation to enable long-term maintenance and evolution of the training program
Ensure all training aligns with organizational policy, governance, privacy, security, and approved tooling standards
Support responsible and consistent adoption of AI and automation tools across the organization
Partner with stakeholders to validate training needs and content effectiveness
Support instructor-led sessions, office hours, or enablement activities as needed
Contribute to continuous improvement of training materials based on feedback and adoption outcomes