RMV Instructional Design Co-op Spring 2027

Commonwealth of Massachusetts•Quincy, MA

About The Position

The Instructional Design Intern will support the Training Department in developing, organizing, and delivering high-quality learning materials that align with departmental goals and operational procedures. The role provides hands-on experience in instructional design, technical writing, and training logistics. The intern will assist with creating and formatting training content, updating Standard Operating Procedures (SOPs), and supporting trainers during live sessions. The intern will also help prepare and print training materials, ensuring they are accessible and aligned with RMV standards. The position is intended for individuals pursuing a career in instructional design, adult education, or organizational development and offers exposure to real-world training operations and cross-departmental collaboration. Upon a conditional offer of employment, applicants must agree to and successfully satisfy a comprehensive name-based and fingerprint-based background check of state and federal criminal history records, an employment reference check, and a satisfactory review of driving records. MassDOT employs more than 4,000 people and is responsible for developing, implementing, and coordinating transportation policies and projects for the Commonwealth of Massachusetts, as well as planning, designing, constructing, and maintaining a safe statewide transportation system. Its divisions include Highway, Registry of Motor Vehicles, Aeronautics, and Rail & Transit. Headquarters (Planning & Enterprise Services) provides business and administrative support and policy leadership for the divisions. The requisition will remain open until filled, with first consideration given to applicants who apply within the first 14 days. Applications must be submitted online through MassCareers. MassDOT is an Equal Opportunity/Affirmative Action Employer and encourages applications from females, minorities, veterans, and persons with disabilities.

Responsibilities

  • Assist in designing and developing training materials, including presentations, job aids, and eLearning content.
  • Support the review, formatting, and organization of SOPs to ensure clarity, consistency, and accessibility.
  • Prepare, print, and assemble training materials for in-person and virtual sessions.
  • Provide logistical and facilitation support to trainers during live training events.
  • Collaborate with subject matter experts and training staff to align instructional content with departmental goals and approved practices.
  • Help maintain training documentation and version control within SharePoint or the Learning Management System (LMS).
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