Instructional Assistant (IT Support)

Per Scholas•Charlotte, NC

1d•Onsite

About The Position

Per Scholas seeks a dynamic, team-oriented individual to serve as an Instructional Associate. The Instructional Associate will play an essential role in our organization’s mission as he/she trains Per Scholas learners to be outstanding entry and mid-level technicians.

Requirements

Graduate of a Per Scholas Training Program
Obtained all certifications offered in the training course in which you participated
Ability to teach in a highly interactive and hands-on style
Passion for teaching others
Flexibility to adapt to changes in schedule
Interest in being part of a culture of continuous improvement
Team oriented
Highly responsive communicator
Excellent verbal communication skills
Thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission.
Data-driven, result-oriented, and a forward-looking catalyst for social change.
Collaborative and flexible work style.
Excited to work cross-functionally with other departments and independently.
Effective communicator with strong oral and written skills.
Tech-savvy and can learn quickly.
Strong at time management and can balance multiple projects and tasks.
Stand behind our mission, believing that individuals from any community should have access to well-paying career positions and that talent should be recognized and recruited from diverse sources.

Responsibilities

Using a structured and approved curriculum, assist the Technical Instructor in conducting technical training to prepare learners for entry to mid-level Information Technology jobs.
Assist classroom facilitation in a highly interactive, hands-on style.
Consult with the Instructor before providing current learners with any review materials, videos, or other support.
Form and lead study groups using the instructor's evaluations. The instructor and the learners will determine topics. These study groups can be held during class time (as the instructor approves) or before/after class.
Consult with the instructor to determine the activities for the present and upcoming days and assist in gathering the necessary tools to conduct the lectures and hands-on labs.
Ensure that all equipment loaned to or used by the learners is returned to the instructor, the storage closet, or the person from whom it was borrowed.
Utilize an in-house Learning Management System for assignments, tests, real-time performance monitoring, and assisting in entering learner attendance/grades/scorecards.
Provide learners with ongoing feedback, recognize any challenges early, and work with the instructor and/or coaches and learners to overcome them.
Coordinate closely with learners’ instructors and career coaches on enforcing program rules and promoting learner success.
Implement individualized study plans for learners who are struggling in the class.
Participate in all required learner progress meetings with other members of the team.
Monitor and enforce learner class attendance, dress code, and other program policies.
Participate in staff meetings.
Conduct real-time learner data entry in Salesforce and/or Canvas.

Benefits

Holidays & PTO: Full-Time Per Scholas team members enjoy over 40 days of paid time off each year through a mix of holidays, vacation, and sick/personal time!
All employees are eligible for Holiday pay upon hire (a total of 22 holidays annually, including a week off for Independence day and a week before the New Year).
Full-Time Benefits Eligible employees also receive 80 Wellness Hours to use for Sick, Safe, or Personal reasons and accrue Vacation at a rate of 8 hours at the beginning of every month, supporting rest, recharge, and work-life balance.
Vacation accruals increase with tenure.
Part-time employees are afforded time off on a prorated basis and in accordance with local requirements.
Comprehensive Medical Coverage : Benefit eligible employees can choose from multiple medical plans through Cigna or Kaiser Permanente (where available), with options to fit your needs.
Eligible employees also have access to a Health Reimbursement Account (HRA) that reimburses eligible out-of-pocket expenses, up to $4,000 for individuals and $8,000 for families.
Dental and Vision Insurance : Eligible employees can select from two dental plan options and a vision plan.
Employees who waive medical coverage receive employer paid dental and vision premiums.
Retirement Savings: 401(k) plan with a current 100% employer match on contributions up to 6%, eligible employees are offered entry and full vesting after 90 days with the company.
Employee Assistance Program (EAP) : Free, confidential, 24/7 access to counseling, legal support, and financial resources for employees and their household members
Parental Leave: Eligible employees are offered up to 6 weeks of 100% paid parental leave to support employees as they welcome a new child and bond with their family.
Additional Benefits & Perks: Eligible employees have access to employer-paid life and AD&D Insurance, as well as employer-paid short-term disability coverage, with the option to elect additional life coverage and long-term disability insurance.
Flexible Spending accounts are available for healthcare, dependent care, and commuting expenses.
Per Scholas also offers a range of voluntary benefits, including: Accident, Critical Illness, Hospital Indemnity, Legal Services, and Pet Insurance.
Additional resources include healthcare concierge support, financial wellness tools, and employee discount programs.