Institutional Admin Product Manager

Fidelity•Boston, MA

3d•Onsite

About The Position

Fidelity Digital Assets has an exciting opportunity to bring on an Institutional Admin Product Manager within the Product Delivery team! This person will play a critical role in delivering secure, scalable solutions that underpin institutional client management. This person will own the Institutional Admin roadmap and backlog, ensuring delivery of outcomes aligned to Product Strategy priorities. You will partner across business, operations, and technology teams to deliver solutions that improve operational efficiency, reduce risk, and enable effective client servicing. This role requires a dedicated and accountable product manager who will: Translate Product Strategy direction into clear, prioritized roadmaps and execution plans Own product outcomes, ensuring delivery drives measurable improvements in operational efficiency and risk reduction Own and evolve roles, permissions, and entitlement models, ensuring consistency and control across systems Make informed prioritization and trade-off decisions across scope, risk, and timelines Drive alignment across operations, technology, risk, and product stakeholders Communicate progress, risks, dependencies, and trade-offs clearly Define and track KPIs that measure product performance, adoption, and operational impact Partner with Engineering and delivery leadership to deliver scalable, high-quality solutions Ensure solutions deliver value to operational users, improving their ability to onboard and service clients effectively Drive continuous improvement in both product outcomes and delivery effectiveness Leverage AI tools and automation to improve efficiency and quality across product management activities, including analysis, documentation, and workflow optimization

Requirements

Bachelor’s degree required
Experience working on internal applications or operational systems
Experience working within Scrum or similar iterative delivery frameworks
Experience in financial services, crypto or regulated environments preferred
Entitlements and Access Control
Understand and manage downstream impacts of entitlement changes across APIs, reporting, and client experiences
Product Execution, Distributed Systems & Architecture
Define and manage system interactions, integration points, dependencies, and ownership boundaries.
Understand and manage event flows across Kafka or similar messaging platforms, ensuring reliable data processing and transmission.
Data/Financial Integrity & Operational Excellence
Define and manage data contracts, schemas, and system interfaces, ensuring changes are coordinated and minimize downstream impact.
Understand and support key financial processes, including settlement, bookkeeping, reconciliation, and tax-related workflows.
Strategic Execution, Leadership & AI-Enabled Delivery
Partner effectively across engineering, operations, risk, and control teams to drive alignment, accountability, and successful delivery.
Communicate clearly, build strong stakeholder relationships, and operate effectively in complex, high-accountability environments.

Nice To Haves

MBA a plus
Fidelity is not providing immigration sponsorship for this position

Responsibilities

Translate Product Strategy direction into clear, prioritized roadmaps and execution plans
Own product outcomes, ensuring delivery drives measurable improvements in operational efficiency and risk reduction
Own and evolve roles, permissions, and entitlement models, ensuring consistency and control across systems
Make informed prioritization and trade-off decisions across scope, risk, and timelines
Drive alignment across operations, technology, risk, and product stakeholders
Communicate progress, risks, dependencies, and trade-offs clearly
Define and track KPIs that measure product performance, adoption, and operational impact
Partner with Engineering and delivery leadership to deliver scalable, high-quality solutions
Ensure solutions deliver value to operational users, improving their ability to onboard and service clients effectively
Drive continuous improvement in both product outcomes and delivery effectiveness
Leverage AI tools and automation to improve efficiency and quality across product management activities, including analysis, documentation, and workflow optimization
Own the design and evolution of roles, permissions, and entitlement frameworks
Ensure access models are consistent, controlled, and aligned across systems and use cases
Understand and manage downstream impacts of entitlement changes across APIs, reporting, and client experiences
Balance usability, flexibility, and control in access management decisions
Own product roadmap, prioritization, and backlog management, translating strategy into clear, actionable plans and measurable outcomes.
Lead product development across complex distributed systems, APIs, event-driven workflows, and data pipelines.
Define and manage system interactions, integration points, dependencies, and ownership boundaries.
Understand and manage event flows across Kafka or similar messaging platforms, ensuring reliable data processing and transmission.
Partner closely with engineering and architecture teams to identify risks, resolve system-level issues, and deliver scalable, resilient solutions.
Own data accuracy, consistency, and financial integrity across processing workflows and distributed systems.
Define and manage data contracts, schemas, and system interfaces, ensuring changes are coordinated and minimize downstream impact.
Understand and support key financial processes, including settlement, bookkeeping, reconciliation, and tax-related workflows.
Partner with engineering and operations to establish observability, monitoring, traceability, and reconciliation capabilities.
Identify and mitigate risks related to data quality, transaction processing, auditability, and system performance while balancing precision, scalability, and reliability.
Lead cross-functional planning, prioritization, and dependency management, adapting to evolving business needs while maintaining alignment to strategic outcomes.
Make product decisions that balance business value, risk, compliance, quality, and operational reliability.
Partner effectively across engineering, operations, risk, and control teams to drive alignment, accountability, and successful delivery.
Communicate clearly, build strong stakeholder relationships, and operate effectively in complex, high-accountability environments.
Leverage AI and automation tools to improve analysis, decision-making, productivity, and delivery efficiency while applying appropriate governance and responsible-use practices.