Installer, Google Service

Pivot•Fremont, CA

30d•Onsite

About The Position

PIVOT INTERIORS Our organization includes a strategic team of big thinkers and creatives who truly work interdependently. Whether designing projects for our innovative clients, developing multi-pronged marketing strategies, or delivering a preeminent customer experience, we are constantly finding ways to underscore our promise to partner with our clients to make inspiring spaces that unlock their people’s greatest potential. The pace is fast, the learning is constant…but as part of a team this driven, the possibilities are endless. SUMMARY Provide and support furniture services, which shall include but is not limited to the management of Google furniture for daily services, which include moves, adds, and changes/refresh or densification processes. Installs and/or upgrades all product lines of contract office furniture. Must demonstrate ability to work efficiently and take direction from senior installation personnel. Must demonstrate dedicated commitment to departmental mandates and goals.

Requirements

Installer 1 - Requires a high school diploma or GED and up to 2 years of related experience including systems furniture installation; or equivalent combination of education and experience.
Knowledge of commonly used concepts, practices, and procedures within the field and industry.
Relies on instructions and pre-established guidelines to perform the functions of the job.
Works under immediate supervision.
Primary job functions do not typically require exercising independent judgment.
Must possess ability to competently and safely use power tools and demonstrate working knowledge of product handling, staging, and assembly of HMI and ancillary furniture lines.
Installer 2 - Requires a high school diploma or GED and up 2-5 years of related experience including systems furniture installation; or equivalent combination of education and experience.
Familiarity with standard concepts, practices, and procedures within field and industry.
Relies on limited experience and judgment to plan and accomplish goals.
Must possess ability to competently and safely use power tools and demonstrate working knowledge of product handling, staging, and assembly of HMI and ancillary furniture lines.
Installer 3 (Lead) - Requires a high school diploma or GED and at least 5 years of related experience including systems furniture installation; or equivalent combination of education and experience.
Familiar with a variety of the field's concepts, practices, and procedures.
Relies on experience and judgment to plan and accomplish goals and solve problems that may arise.
Performs a variety of tasks.
May lead, train and direct the work of others.
A wide degree of creativity and latitude is expected.
Must possess ability to competently and safely use power tools and demonstrate working knowledge of product handling, staging, and assembly of HMI and ancillary furniture lines.
Installer 4 (Master Lead) - Requires a high school diploma or GED and at least 7 years of related experience including systems furniture installation; or equivalent combination of education and experience.
Familiar with a variety of the field's concepts, practices, and procedures.
Relies on experience and judgment to plan and accomplish goals and solve problems that may arise.
Performs a variety of tasks.
Leads and directs the work of others.
A wide degree of creativity and latitude is expected.
Must possess ability to competently and safely use power tools and demonstrate working knowledge of product handling, staging, and assembly of HMI and ancillary furniture lines.
Ability to fluently speak and understand English.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, installation drawings and procedure manuals.
Ability to write routine reports and correspondence in a professional manner.
Ability to speak effectively and professionally before groups of customers or other employees within the organization.
Must communicate in English via telephone to management, customers, vendors, and/or other employees.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to deal with problems involving a few concrete variables in standardized situations.

Nice To Haves

From time-to-time installers may be asked to assist in on-the-job skills training of junior personnel.

Responsibilities

Within each team, you own all areas of your job responsibility for the successful installation, moves, adds, changes, and completion of every job, to the absolute satisfaction of all our customers.
Bring all product and necessary tools/equipment to be ready and available for each job.
Arrive at job site ahead of scheduled time.
Always communicate in advance with direct supervisor, if late.
Unload product from trucks and stage as required.
Inspect and document product for damage and quality prior to installation or delivery.
Load and secure product on trucks as required.
Understand the scope of the entire project and/or any special conditions or requirements as explained by lead installation personnel.
Review installation plans and daily work orders with senior installation personnel and complete the daily work in accordance with project plans.
With direction from lead or senior installation personnel, interface with clients, vendors and/or other contractors as needed.
Communicate frequently with Lead Installer on project status (start of day and end of day status reports, at minimum).
Return phone calls (leave voicemails), respond to voicemails in a timely manner (Lead Installers will carry working phones during working hours).
Conduct preliminary walk-throughs with Lead Installer prior to customer walk-throughs.
Provide your own dependable transportation to job sites or office and provide your own tools necessary to perform the job.
Take direction as required from senior installation personnel; monitor your own work to ensure quality performance and results consistent with company mandates.
Confer with lead installation personnel on product handling or installation issues.
Accurately complete and submit all required paperwork at the end of each workday (timecards, project reports, etc.)
Performs other duties, as assigned by senior installation personnel, as needed.