Installer Helper I

Service Experts•Provo, UT

2d•Onsite

About The Position

This position assists the Installer or Lead Installer in the installation of residential and/or light commercial HVAC equipment and accessories, working under direct supervision. Service Experts Heating & Air Conditioning, headquartered in Richardson, TX, provides HVAC and plumbing maintenance and repair to homes and businesses. The company emphasizes a strong focus on the customer experience, growth, and aims to be the best and biggest in its markets, with an unwavering commitment to its customers. They provide employees with training, support, and opportunities for unlimited professional growth. Service Experts is an equal opportunity employer and is committed to making its workplace accessible to individuals with disabilities, providing reasonable accommodations upon request for individuals to participate in the application and hiring process.

Requirements

High school diploma or GED
0 to 2 years’ experience in HVAC
Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area
EPA and safety certifications required
Basic knowledge of the fundamentals of the operational functionality of heating, air conditioning, and ventilation equipment as well as related accessories
Mechanical aptitude and the ability to operate, or learn to operate, all necessary tools and equipment
Effective communication skills to communicate with customer and to provide excellent customer service
Effective and efficient time-management and organizational skills
Valid driver’s license with acceptable driving record
Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units
Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl
Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas
Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt
Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception
Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds

Nice To Haves

Technical training certification (in HVAC)

Responsibilities

Works under direct supervision of the Installer or Lead Installer to install HVAC equipment and accessories in the customer’s home
Assists with the installation of heating, air conditioning, ventilation, and refrigeration equipment, as well as accessories, in accordance with company requirements and manufacturer specifications
Assists in the installation of ducts and duct fittings
Performs duties so as to deliver of excellent customer service and sustain high levels of customer satisfaction
Assists in the delivery and removal of equipment needed to complete the installation work
Assists the Installer or Lead Installer in ensuring company property, vehicles, and tools are being properly used, maintained, and properly accounted for
As needed or required, completes all paperwork in a neat, accurate, thorough, and timely manner
Represents the company professionally, honestly, and ethically in all business matters and concerns
Responsible with the Installer for keeping installation vehicle clean and neat both inside and outside in keeping with the company’s professional image
Performs similar/other duties as needed or assigned
Regular, reliable attendance
Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately
Reports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately
Corrects substandard acts or conditions within area of control
Uses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s)
Never removes or renders ineffective safety guards, devices, or clothing prescribed to be in place or worn
Complies with the general rules as prescribed by company program(s) procedure(s)
Operates devises or equipment as prescribed by company program(s) or procedure(s)
Participates in any safety initiatives, teams, or committees
Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately
Provides input on developing safety initiatives and plans to eliminate exposures that could cause accidents
Does not perform act that may endanger the safety or well-being of others
Does not engage in any pranks, contests, or rough boisterous behavior
Works in compliance with applicable legislative requirement