Installer - Banking Equipment (Physical Banking Equipment)
About The Position
Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Banking Service Technician to join our amazing culture. In this role, you will troubleshoot, repair, and perform preventive maintenance on banking equipment including alarm systems, CCTV's, pneumatic drive-ups, ATMs, vaults, safe deposit boxes, etc. Must have good verbal, written, and interpersonal communication skills. As a Banking Service Technician, you are a part of a dynamic team that allows you to grow as Convergint grows. For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers.
Requirements
- Working knowledge of drive up, locking and electronic systems specific to banking industry.
- Basic knowledge of Digital Video Recorders (DVR’s) and Network Video Recorders (NVR’s) connected to the remote system.
- Solid knowledge of mechanical and electrical systems.
- Customer Focus – Maintaining awareness of and seeking to meet of the needs and wants of the customer.
- Strong communication skills both oral and written.
- Adaptability – Responds effectively to changes in situation or information.
- High School/GED or equivalent experience
- Ability to read blueprints and technical drawings.
- 1 year of previous banking specialist experience within a commercial, industrial, or facilities operation setting.
- Experience in 1 or more of the following industries: electronic, fire alarm & life safety, and/or building automation
- Experience with Hamilton and Diebold Systems
Nice To Haves
- Technical diploma and/or equivalent trade experience (e.g. Electrician)
- Technical, mechanical, electrical, or construction experience
- Proficiency in Microsoft Office and mobile reporting applications
Responsibilities
- Install and assemble banking equipment according to manufacturer specifications and customer requirements.
- Remove, relocate, and replace existing equipment during branch renovations or upgrades.
- Perform preventive maintenance and repairs on ATMs, vault doors, safes, cash dispensers, and related banking equipment.
- Troubleshoot mechanical, electrical, and electronic issues.
- Read and interpret blueprints, schematics, installation drawings, and technical manuals.
- Coordinate with project managers, contractors, branch personnel, and equipment manufacturers.
- Ensure all installations comply with safety regulations, security standards, and company procedures.
- Conduct equipment testing and operational inspections upon completion of installations.
- Maintain accurate service records, installation reports, and inventory documentation.
- Travel to customer sites as required, including overnight travel when necessary.
- Operate hand tools, power tools, forklifts, lifts, and other installation equipment safely.
- Train customers on proper operation and basic maintenance of installed equipment.
Benefits
- 10 Company Holidays and Paid Time Off starting at 13 days annually
- Fun & Laughter Day Off
- Medical, Dental & Vision Plan
- Life insurance & Disability Plan
- Wellness Program
- 401K Matching Plan
- Colleague Assistance Program
- Tuition reimbursement
- Competitive salary and compensation plan
- Vehicle reimbursement plan or company vehicle
- Corporate Social Responsibility Day
- Cell phone reimbursement (if applicable)
- Paid parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
