Installed Sales Project Coordinator

The Building Center Inc•Pineville, NC

27d•Onsite

About The Position

The Installed Sales Project Coordinator provides critical operational and administrative support to the Installed Sales Project Leads. This role ensures that all projects move efficiently from proposal to completion by coordinating schedules, materials, subcontractors, documentation, and customer communication. The Project Coordinator is the central hub that keeps jobs organized, on schedule, and flowing smoothly, supporting the division’s goals for accuracy, speed, and customer satisfaction

Requirements

Strong organizational and time-management skills; able to manage multiple active projects.
Excellent written, verbal, and customer communication skills.
Proficiency with CRM platforms, project management tools, and Microsoft Office Suite.
Detail-oriented with the ability to identify and resolve problems quickly.
Ability to evaluate processes, recommend improvements, and support implementation.
Experience in construction, building materials, Installed Sales, or project coordination preferred.
High school diploma or GED required; additional education in business, sales, or a related field is a plus.
Previous experience in project coordination, administrative support, or related role preferred.

Responsibilities

Support Project Leads by managing day-to-day project activities and documentation.
Maintain accurate schedules, milestones, and job status updates across all active projects.
Ensure all required project documents (work orders, permits, site information, completion packets) are created, updated, and properly stored.
Serve as a primary customer contact for project updates, scheduling, and information requests.
Provide proactive communication to builders/homeowners regarding timelines, material status, and installation readiness.
Maintain accurate, up-to-date information within the CRM/project management system.
Track job progress, changes, delays, and completion entries.
Assist in preparing dashboards and reporting required by leadership.
Work closely with Procurement/Sourcing to confirm availability, lead times, and delivery dates.
Verify takeoff details, order statuses, and material readiness prior to scheduled installation.
Coordinate deliveries to jobsites and resolve receiving discrepancies.
Assist Project Leads with subcontractor scheduling, availability updates, and job assignments.
Ensure subcontractors have the correct job information, materials, and site instructions.
Track subcontractor job completions and report issues promptly.
Create, update, and maintain work orders throughout the job lifecycle.
Prepare job closeout packages, warranty documents, and completion reports.
Ensure all documentation is accurate, complete, and submitted promptly for billing.
Assist in improving workflows, documentation standards, and scheduling processes.
Identify recurring issues and suggest solutions to reduce delays and errors.
Provide administrative or operational support aligned with Installed Sales needs.
Support Project Leads in field coordination tasks as needed.
Perform other duties as assigned to meet business demands.