Installation Technician

AT&T•Columbus, OH
•$24 - $32•Onsite

About The Position

This role involves introducing customers to AT&T's network and providing best-in-class service. The Installation Technician is key to elevating the customer experience by ensuring seamless installation and activation of state-of-the-art technology. The position offers the satisfaction of helping others and connecting customers to what matters most to them daily.

Requirements

  • Work a flexible schedule, including evenings and weekends.
  • Possess a valid state driver’s license.
  • Lift and move up to 60 lbs.
  • Weigh less than 325 lbs. (required for ladder safety).
  • At times work in small spaces or aloft (up to 28 ft.).
  • Be available for overtime, emergency callouts and holiday work.
  • Identify wire and cable colors.
  • Qualify on pre-employment assessments.
  • Have a High School Diploma or GED.

Nice To Haves

  • Some exceptions for bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year.
  • Additional PTO based on bargaining group to which you are hired.

Responsibilities

  • Work independently at customer homes and businesses as a trusted expert.
  • Install the latest technology for high-speed broadband, Wi-Fi, and voice services.
  • Meet new people daily while solving problems.
  • Perform tasks such as putting in a new line, climbing a ladder, or plugging in and activating a Wi-Fi network.

Benefits

  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time off and holidays
  • Sick leave
  • Paid Parental Leave
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
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