Installation Technician (Central CA/Los Angeles, CA)

Overhead DoorSalt Lake City, UT
Remote

About The Position

This role is for an Installation Technician in the Central CA/Los Angeles, CA area, with the opportunity to train to become a Journeyman Commercial Installer. Under the guidance of a Won-Door Commercial installer, technicians will gain on-the-job experience assisting with the installation of large and complex doors that involve mechanical, electronic, and code-compliance aspects. As a representative of the company, technicians are expected to provide an outstanding experience to general contractor and end-user customers while installing and servicing life-saving fire and security doors. Technicians will work from their homes and use their own trucks, with products shipped directly to job sites. Jobs are dispatched from Won-Door’s headquarters in Salt Lake City, Utah. During training, the technician will travel with a journeyman and stay local to scheduled work.

Requirements

  • Advanced mechanical and electrical skills
  • Advanced troubleshooting ability
  • Excellent customer service and communication skills
  • Ability to read blueprints, schematics, and installation instructions
  • Competency using power tools and digital platforms for documentation
  • Ability to work independently and in a team setting
  • Flexible and adaptable to changing schedules and environments
  • Valid driver’s license required. Clean driving record required.
  • High school diploma or GED required.
  • Proven experience in mechanical/electrical troubleshooting required.

Nice To Haves

  • Experience in commercial construction preferred.

Responsibilities

  • Assist with installation of equipment in an efficient, safe and professional manner.
  • Assist with performing maintenance on automatic, accordion door systems.
  • Learn to diagnose faulty equipment and identify causes of malfunction.
  • Read and understand complex installation/service schematics and wiring diagrams.
  • Work with dispatch to optimize labor revenue and efficiency.
  • Use hand and power tools in compliance with OSHA standards.
  • Complete work orders using computer-based documents.
  • Project a positive image when interacting with customers and coworkers.
  • Collaborate with parts and sales departments; report customer issues promptly.
  • Travel regularly; overnight travel required.
  • Work independently and make autonomous decisions.
  • Train and support new Technicians when needed.
  • Drive safely and efficiently to job sites.
  • Support and comply with all safety programs and procedures.
  • Perform work in diverse customer environments, including outdoor exposure.
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