About The Position

As an AlkeGel Installation Technician, you will play a crucial role in ensuring the successful deployment and application of AlkeGel products at customer sites. You will be responsible for training contractor installation teams, conducting on-site customer training sessions, and delivering technical presentations to ensure proper installation techniques and optimal product performance. Your responsibilities will include traveling to project sites, providing hands-on installation guidance, troubleshooting application challenges, and serving as the technical expert for AlkeGel installation best practices.

Requirements

  • Associate's degree in a technical field or equivalent hands-on experience in industrial insulation, construction, or related trades
  • Proven experience in insulation installation, specialty materials application, or technical field services
  • Strong presentation and communication skills with ability to train diverse audiences
  • Willingness to travel extensively (up to 75%) to customer and contractor sites
  • Valid driver's license and clean driving record
  • Ability to work in industrial environments and navigate construction sites safely
  • Proficiency with Microsoft Office and ability to create training materials
  • Strong problem-solving skills and ability to work independently in field environments

Nice To Haves

  • Experience with thermal insulation, coatings, or specialty chemical applications preferred

Responsibilities

  • Conduct comprehensive installation training for contractor teams on AlkeGel application techniques
  • Provide hands-on guidance and supervision during initial installations to ensure quality standards
  • Develop and maintain relationships with contractor partners to support ongoing projects
  • Assess contractor capabilities and certify teams for AlkeGel installations
  • Deliver on-site training sessions to customer personnel on AlkeGel product features and benefits
  • Conduct technical presentations for customer teams, including engineers, facility managers, and maintenance staff
  • Provide detailed instruction on proper handling, storage, and application procedures
  • Address customer questions and concerns regarding installation processes and product performance
  • Travel to customer sites to oversee AlkeGel installations and ensure adherence to specifications
  • Monitor installation quality and provide real-time feedback and corrective guidance
  • Document installation processes and maintain detailed project records
  • Troubleshoot application challenges and implement solutions on-site
  • Serve as the primary technical resource for AlkeGel installation questions and issues
  • Collaborate with sales, engineering, and product development teams to address customer needs
  • Provide feedback from the field to improve installation procedures and product performance
  • Create and update installation guides, training materials, and technical documentation
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