Installation Technician - Phoenix, AZ

Motorola Solutions•Phoenix, AZ

1d•$56,000 - $75,000•Onsite

About The Position

Motorola Solutions is hiring an Installation Technician for our Phoenix, AZ Motorola Service Center location. This role involves the expert installation of mobile and fixed wireless radio systems, emergency lighting, sirens, controllers, mobile workstations, GPS units, and safety partitions, adhering to R56 Standards and manufacturer protocols. The position also includes performing vehicle modifications such as electrical fitting, drilling, soldering, and optimized wiring/cable routing for emergency response equipment. Responsibilities extend to the precise removal and re-installation of original equipment (OEM) interior vehicle trim across various vehicle types and the installation of various 12-volt electronic equipment. The role also requires troubleshooting, diagnosing, and repairing complex mobile radio and accessory installations, verifying functionality through quality checklists, and utilizing specialized diagnostic tools. Additionally, the technician will maintain detailed records, consult with clients on installation methods and quotations, and manage operational tasks like inventory control and maintaining a safe work environment. Continuous professional development in emerging technologies and industry-standard installation techniques is expected, along with assisting and providing technical guidance to junior staff.

Requirements

Knowledge of basic electrical theory
Ability to succeed in an often fast-paced environment, establish priorities, work independently, and proceed with objectives without supervision.
High School Diploma or GED (Associate Degree Preferred) with at least 2 years of technical experience, or a combination of related education/military experience.
Must be able to interact and communicate professionally.
Ability to travel as needed 25% - 50% of the time.
Be prepared to work overtime, weekends, holidays, and varying schedules as required by project demands.
Must be able to obtain the necessary background clearance as required by government customers.
Flexibility for occasional travel may be required to support project needs.
Possess a valid driver's license and maintain a clean driving record.
Legal authorization to work in the U.S. indefinitely is required.
Employer work permit sponsorship is not available for this position.
High School Diploma/GED or 1+ years of experience with one or more of the following: LMR, IT, Radio, RF Systems, Wired/Wireless Communication Systems, Networking Equipment, Mobile/Fixed Wireless Radio Equipment or Automotive Wiring, Two-Way Radios, Sirens, Warning Lights, Public Safety Vehicular Equipment or Military experience

Nice To Haves

Associate Degree Preferred

Responsibilities

Execute expert installation of mobile and fixed wireless radio systems, emergency lighting, sirens, controllers, mobile workstations, GPS units, and safety partitions in alignment with R56 Standards and manufacturer protocols.
Perform vehicle modifications including electrical fitting, drilling, soldering, and optimized wiring/cable routing for emergency response equipment.
Handle the precise removal and re-installation of original equipment (OEM) interior vehicle trim across a diverse range of makes and models, including sedans, SUVs, buses, and specialized commercial vehicles.
Perform the removal and installation of mobile communications equipment following best practices and adhering to R56 Standards and Guidelines.
Install various 12-volt electronic equipment, including Emergency Lights and Controllers, Sirens, Mobile Computer and Docking stations, Radio Chargers, Mobile Video recording equipment, GPS equipment, equipment consoles, and etc.
Troubleshoot, diagnose, and repair complex mobile radio and accessory installations to ensure full operational integrity.
Verify functionality of all vehicle components by conducting comprehensive pre- and post-installation quality checklists.
Utilize specialized diagnostic tools, including clamp-on ground resistance testers and Frequency Domain Reflectometers (FDR), to analyze site grounding and antenna system performance.
Maintain detailed records of vehicle condition and service history, capturing precise data on labor, parts, and unique client requirements.
Consult with clients to propose optimal installation methods and conduct site walks to prepare accurate quotations for new or add-on projects.
Protect customer confidentiality by handling all sensitive service information with absolute discretion.
Manage operational tasks including inventory control, shipping, receiving, and maintenance of a safe, orderly work environment.
Commit to continuous professional development regarding emerging 12-volt systems, public safety technologies, and industry-standard installation techniques.
Assist in complex, large-scale installation initiatives and coordinate assigned personnel to maintain efficient service workflows.
Assist and provide technical guidance to junior installation staff to ensure adherence to quality standards.