Installation Technician

ASSA ABLOYLouisville, TN

About The Position

ASSA ABLOY Entrance Systems is a global manufacturer committed to creating safe, secure, and efficient entrance systems for people worldwide. We specialize in automated pedestrian, industrial, and high-performance door solutions, operating in over 100 countries. At ASSA ABLOY, we offer more than a job — we provide an environment for growth, innovation, and meaningful contributions. As an Installation Technician, you’ll play a critical role in delivering exceptional service and reliable door solutions to our customers. You will diagnose, troubleshoot, repair, and upgrade a variety of sliding, swinging, and rotating doors while ensuring excellent customer satisfaction.

Requirements

  • 3-5 years’ experience of direct industry, store front door installation or relevant industry experience, Storefront, Glazing, Doors, Aluminium Frames, Electrical, Glass, Automatic Doors, Hardware etc.
  • Mechanical aptitude with experience in repairing electro-mechanical devices.
  • Knowledge of basic electrical circuits and low-voltage (120v) wiring (access control systems a plus).
  • Valid driver’s license and a good driving record.
  • High commitment to safety, customer satisfaction, and teamwork.
  • Ability to lift, bend, and use power tools effectively.

Nice To Haves

  • Experience in glazing, storefronts, aluminum frames, and hardware (preferred).

Responsibilities

  • Perform service and installation in accordance with manufacturers’ recommended installation procedures and specifications.
  • Document time spent and complete proper documentation detailing any problems, shortages and inefficiencies in job-site conditions.
  • Perform all work in a safe manner for prevention of accidents to themselves, co-workers, contractors on-site and the general public and property of all concerned.
  • Wear and maintain any/all Personal Protection Equipment when necessary.
  • Perform planned maintenance, break-fix repair, and upgrades of automated pedestrian doors at customer locations.
  • Diagnose and troubleshoot issues involving electro-mechanical devices, electrical circuits, and relay logic.
  • Work with aluminum frames, glazing materials, hardware, and low-voltage wiring.
  • Maintain professional communication with customers, end-users, and contractors, providing exceptional service at every interaction.
  • Participate in training programs and maintain AAADM certification.
  • Operate power tools and perform physically demanding tasks (lifting up to 100 lbs., climbing ladders, kneeling).
  • Participate in on-call rotations after certification and training.

Benefits

  • Comprehensive Benefits
  • Health, dental, and vision plans
  • 401(k) with company matching
  • Short- and long-term disability, life, and accidental insurance
  • 15 PTO days and 11 paid holidays
  • Work-Life Balance
  • Flexible scheduling for when life happens
  • On-call responsibilities only after adequate training
  • Ongoing Training & Recognition
  • Continuous learning opportunities, including AAADM certification.
  • Length of Service awards to celebrate your milestones.
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