Installation Technician - Electronic Security

Securitas Technology Canada Corporation•Calgary, AB

75d

About The Position

Securitas Technology Canada is a division of Securitas AB, the largest protective services provider in the world with over 370,000+ Securitas Heroes across the world. Securitas Technology Canada ffers a full portfolio of video, access, intrusion, fire and integrated systems and services. As a leading systems integrator and alarm monitoring company, we deliver the STC Difference, serving countless long-term clients with solutions and services that protect their people, customers, and assets. Under the supervision of the District Installation Manager, the Security System Technician will be responsible for installing, configuring and servicing all Card Access, Intrusion Monitoring, Fire Monitoring and CCTV systems for the clients of Securitas Technology The candidate will ensure optimum installation of new security systems to meet clients’ needs and provide proper utilization of these systems. This candidate will also provide service to existing systems which includes preventative maintenance, emergency maintenance as well as troubleshooting and repairs.

Requirements

College diploma (DEC) in electronics or related studies
Excellent computer skills: A+ certification in progress or planned
Ability to diagnose problems quickly and correctly
Ability to work on 24 hour-on-call rotation (including weekends and holidays)
Excellent verbal communication and interpersonal skills
Proficient writing skills
Valid Driver’s License with a clean driving record

Responsibilities

Performing product installations, reconfigurations, removals or relocations as required as well as site surveys as required
Attending to all service calls received from customers via the company dispatcher or directly. Contacting customers following the notification of each service call as per procedures. Repairing, using various tools and measuring meters, defective equipment in order to restore it to proper working condition
Assuring quality control through the completion of all scheduled preventive maintenance calls for assigned customer’s equipment in accordance with the terms of service agreements
Providing technical and user support by directing and assisting clients in the operation of the products thereby assuring their most efficient use
Managing service call routing in order to maximize time utilization
Diligently completing and submitting work orders as per set procedures. All work orders completed at the client’s site must contain serial numbers of equipment and must be signed by the client’s designated authority
Participating in training sessions as required by the company in order to maintain adequate levels of skills and knowledge
Picking up media image material from clients as required
Updating the dispatcher on the status of all calls, completed or work-in-progress, on a per call basis
Maintaining service vehicle stock of all parts, supplies and equipment. Ensuring that all used stock is diligently recorded on work orders
Participating in the quarterly inventory counts of vehicles or warehouses as required