Installation Team Field Service Engineer I/II/III
About The Position
As an Installation Field Service Engineer (Customer Engineer) at Applied Materials, you'll be at the forefront of semiconductor innovation, working directly with customers to install, maintain, and optimize advanced manufacturing equipment. You'll combine hands-on technical troubleshooting with customer partnership to keep critical operations running smoothly. This role offers extensive travel, continuous learning, and the opportunity to develop expertise with industry-leading technology. This role requires up to 75% travel. You'll work at customer sites across assigned regions, making it an excellent opportunity for individuals who enjoy travel, customer interaction, and hands-on technical work.
Requirements
- Completion of an Associate degree, military technical training, field service experience, or trade certification
- 2-4 years of work experience in semiconductor industry or other equipment support industry (medical device, automotive, aerospace, energy & power, electronics manufacturing)
- Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics
- Strong knowledge of hand tools and their appropriate usage, including digital multimeters
- Effective written and verbal communication skills
- Basic knowledge of Microsoft Excel, Word, and PowerPoint
- Possession of a valid driver’s license and the ability to obtain a passport, if travel is required.
- Able to meet all on-site requirements, including safety, environmental guidelines
Responsibilities
- Install, troubleshoot, maintain, and upgrade Applied Materials equipment at customer sites.
- Perform preventive and corrective maintenance on electrical, mechanical, vacuum, hydraulic, plasma, and gas systems.
- Diagnose equipment issues and implement solutions with support from senior engineers as needed.
- Build strong customer relationships through effective communication and technical support.
- Collaborate with customers and internal teams to understand production goals and equipment requirements.
- Document service activities and provide timely updates to customers and team members.
- Share technical knowledge and support the development of less-experienced engineers.
- Follow all safety, environmental, and quality procedures.
Benefits
- Comprehensive benefits package
- Participation in a bonus program
- Stock award program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
