Installation & Service Technician
About The Position
The Installation & Service Technician will be primarily involved with the installation, service, and preventative maintenance of Handicare products throughout the U.S. This individual will be called upon to perform site surveys and installation audits. Whenever possible, the work performed by the individual would be billable against a particular revenue generating project. Occasionally, based on available service and installation workload, the technician may perform other duties as assigned in other areas of the business such as production, assembly, and distribution. Candidates must have construction experience.
Requirements
- Construction experience
- High School Diploma or general education degree (GED)
- 3 to 5 years of related experience and/or training
- Proficiency in Windows applications, Microsoft Word, Excel, PowerPoint and Outlook
- OSHA 10 Hour Certification required
- A valid U.S. Driver’s License with minimal driving infractions
Nice To Haves
- Preferably in building construction, mechanical, electrical and plumbing methods
- OSHA 30 Hour Certification preferred
Responsibilities
- Perform installation of Handicare products, including resource allocation, customer and sub-contractor communication, expense tracking, and final audit. Products include ceiling track lifting systems, etc. Construction sites consist of hospitals and long-term care facilities.
- Install ceiling track lift systems and other products per Handicare standards.
- Perform on-site surveys at prospective installation sites to gather information for planning and completing ceiling track lift installations.
- Perform on-site audits of in-progress and completed installations to ensure compliance with company standards.
- Coordinate delivery of products and other installation materials to coincide with arrival of labor resources.
- Arrange site storage for products and materials as needed for installation projects.
- Keep accurate project records for expenses, various required testing, and training.
- Interact directly with owners and staff at Hospitals, Nursing Homes, private residences, Group Homes, etc.
- Train end-users on the operational aspects of the equipment sold and installed.
- Perform service repairs and scheduled preventative maintenance as required.
- Maintain the company service and installation vehicle in good operating condition and cleanliness.
- Maintain the van inventory in an orderly fashion, at proper levels and account for all items used.
- Travel to out-of-state job sites as directed by supervisor, travel required up to 85% of the time.
- Additional responsibilities as requested or required by management.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
