Installation Project Services Coordinator

Big Ass Fans • Lexington, KY

3d • Onsite

About The Position

At Big Ass Fans, we're on a mission to make the world safer, healthier, and more productive through better air, and the Installation Project Services Coordinator plays a vital role in bringing that mission to life by ensuring our products are installed seamlessly. This role facilitates the installation process of Big Ass Fans products from the time of sale through project completion, ensuring a smooth, high-quality experience for every customer. It involves significant interaction with sales teams, customers, vendors, and contractors to coordinate efforts, maintain timelines, and deliver results that support healthier, more efficient spaces.

Requirements

• Bachelor’s degree required
• Able to work in a team atmosphere with little supervision and establish excellent working relationships
• Self-starter with strong leadership skills
• Adept at concurrently managing multiple projects
• Excellent written and verbal communication skills; communicate effectively with all personnel within organization as well as external customers and contractors

Nice To Haves

• general electrical and/or mechanical experience a plus, especially contracting

Responsibilities

• Take ownership and drive all aspects of installation including scheduling, contractor management, technical assistance, and quality assurance.
• Understand project scope and organize project documents including facility layouts/photos, structural engineering reports, electrical drawings, permits, and purchase orders.
• Establish and maintain open customer communication in conjunction with sales.
• Schedule installation dates by coordinating with subcontractors and customers based on availability and preferred timeframes.
• Provide sales with install price quotes for jobs needing labor/material outside normal scope of work.
• Facilitate the set up of installer site visits as needed.
• Work with all BAF departments in a professional and friendly manner to resolve any technical issues with installations.
• Manage project scope by ensuring any changes and change orders are documented and approved by customers.
• Review completed installations for accuracy to be sure required procedures and methods were followed.
• Process and manage installer invoices and paperwork with efficiency and accuracy.
• Work on special projects related to project services as assigned.

Benefits

• We are a Madison Industries company - one of the largest and most successful privately held companies in the world. Madison Industries has fostered and built exceptional companies that are essential to our collective health and well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level