Installation Manager - bath & Shower Remodeling

Bath Concepts Independent Dealers•Memphis, TN
•$50,000 - $75,000

About The Position

Metro Renovations is hiring an experienced Installation Manager to lead bath and shower installation operations in the Lawrenceville, Georgia area. This full-time, hands-on leadership role is suited to someone with construction, installation, and quality-control experience who can manage a team and support a strong customer experience throughout the project. Metro Renovations provides remodeling solutions for homeowners, commercial clients, and customers with accessibility needs, with a focus on acrylic bath and shower systems.

Requirements

  • At least 5 years of installation or construction experience.
  • Proven leadership and team-management skills.
  • Experience in quality assurance and customer service.
  • Valid driver's license and clean driving record.

Nice To Haves

  • Background in acrylic bath systems.
  • Plumbing knowledge.

Responsibilities

  • Oversee and schedule bath system installations.
  • Lead and support installation crews to ensure timely, high-quality workmanship.
  • Review customer contracts and coordinate product orders.
  • Manage warehouse inventory and vendor relationships.
  • Ensure customer satisfaction and follow up after installations.
  • Check in regularly with clients and request referrals.
  • Handle permitting, documentation, and CRM updates.
  • Support installers with on-site issues and service calls.
  • Analyze job costs and service trends to support continuous improvement.
  • Assist with hiring, onboarding, and training installation staff.
  • Manage installation calendars and time-off requests.
  • Maintain accurate records of timesheets, receipts, and completed jobs.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401(k)
  • Paid vacation
  • Paid sick time
  • Professional development opportunities
  • Bonus opportunities and bonus program
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