Traveling Installation Manager

Waites Sensor Technologies Inc•Salt Lake City, UT

5h•Onsite

About The Position

This is a rare opportunity to help expand our installation services department! We are fun, fast-paced, client-focused, people-centric, inviting, flexible, and rapidly growing. The Manager of Installation represents Waites as an installation project manager onsite at our customers’ locations (both domestically and internationally). This person is primarily responsible for driving installation success, managing the installation team members assigned to the project, and installing Waites equipment on customer machines and equipment. The Manager determines the daily schedule, communicates with customer contacts onsite and internal project stakeholders (Sales, CSMs, Engineering, leadership, etc.), manages onsite inventory and shipping, and promotes a safe, positive, professional, and fun work environment. The work we do is categorically awesome, and we are seeking the right fit based on experience and culture. If you have experience managing technical projects and enjoy working with cutting-edge technology and great people, this role might be a good fit for you! We are a leading provider of wireless, mesh-networked, "Internet of Things" (IoT) sensors for industrial environments. Our cost-effective, plug-and-play products empower businesses and plants of all sizes to conduct predictive and preventative maintenance on mission-critical and secondary equipment in order to maximize uptime.

Requirements

High School Diploma or equivalent required
Proficiency with Google Suite and ability to quickly learn new software and apps
Strong verbal and written communication skills, with confidence in leading and presenting to groups
Excellent organizational, time management, and customer service skills
Ability to prioritize and multi-task effectively in a fast-paced environment
Dependable, self-motivated, and a collaborative team player with a positive, can-do attitude
Must be 21 years of age or older with a valid driver’s license
Availability to work a flexible schedule of 40 hours/week, including days, nights, weekends, and holidays
Willingness to travel as required
Knowledge of workplace safety standards and regulations
High intellect and strong analytical skills
Innovative and driven to constantly improve
Non-bureaucratic, flexible, and able to thrive in a fast-moving environment
Positive energy and attitude towards people and problem-solving
Demonstrates a balance of humility, strong work ethic, and interpersonal savvy ("Humble, Hungry, and Smart") in approach to teamwork and problem-solving.
A genuine human.
Demonstrates a “Can Do” mentality.

Nice To Haves

Bachelor’s Degree preferred
Experience working in industrial environments with exposure to maintenance operations, reliability practices, and rotating equipment is strongly preferred.
Job-related certifications (preferred): OSHA 10, MSHA, Fall Protection, Working at Heights, Lift Operation, First Aid, and other client-required certifications

Responsibilities

Lead and execute equipment installations on various types of industrial machinery
Own responsibility for team performance, project planning, scheduling, and on-site execution
Ensure projects are appropriately staffed and team assignments are carried out effectively
Schedule product shipments and manage on-site inventory
Maintain daily operations and ensure work environments meet client-specific cleanliness and compliance standards
Communicate travel accommodations and logistics for the on-site teams
Ensure all site-related activities and timelines are executed smoothly and efficiently
Provide feedback and coaching in real time to ensure performance
Train and support development of both new and existing employees
Serve as primary on-site contact for customer issues prior to escalation
Communicate daily with internal teams and leadership to align on project progress and needs
Work cross-functionally to ensure clear and complete project information is shared in advance
Act as an extension of the leadership team when rolling out new policies, processes, or business changes
Maintain strong working relationships with customer Points of Contact (POC)
Train customers on proper sensor handling, including removal and replacement procedures
Ensure POC signs off on installation completion forms
Uphold Waites and OSHA Health, Safety, and Environmental policies on all job sites
Act as a champion for health and safety practices, company changes, and policy updates
Meet end-of-day (EOD) and end-of-installation (EOI) reporting requirements on time and with professionalism
Support internal audits and special projects as needed
May assist with system/network specialist work when not actively on assignment
Additional responsibilities as needed/required