Installation Field Service Technician , West Coast

Bluefors•California, CA

1d•$70,000 - $100,000•Hybrid

About The Position

We are seeking an Installation Field Service Technician to join our growing U.S. Service team at Bluefors. In this role, you will lead the installation and commissioning of our industry-leading dilution refrigerator systems at customer sites across North America, working closely with our U.S. Service team and engineering colleagues in Finland. This is an exciting opportunity for a hands-on technical professional who enjoys solving complex challenges, traveling to customer sites, and working at the forefront of cryogenic technology supporting quantum computing and advanced scientific research. Your tasks will include leading the installation and commissioning of Bluefors dilution refrigerator systems at customer facilities throughout your assigned region. You will collaborate closely with our U.S. Service team and Finland engineering team during complex installations, learning system-specific expertise while ensuring a seamless transition to long-term customer support. You will perform pre-installation site assessments, communicate facility requirements with customers and planning teams, and conduct functional testing, initial cooldowns, and system validation according to Bluefors installation protocols. You will document system configurations, installation activities, and technical findings to create comprehensive service records for each system throughout its lifecycle. When not supporting installation projects, you will assist the service team with preventive maintenance, troubleshooting, and on-site customer support visits. This position requires travel throughout your assigned region, with occasional travel to other regions as business needs require, as well as a 1–2 month training period at our headquarters in Helsinki, Finland.

Requirements

Associate of Applied Science degree or equivalent technical experience.
Three or more years of hands-on experience in field service, systems installation, or technical operations within a precision engineering environment.
Experience working with complex electro-mechanical systems requiring precise assembly, testing, and validation.
Strong technical documentation and communication skills.
Ability to work independently while maintaining close collaboration with internal engineering and service teams.
Comfortable working in laboratory environments, including cleanrooms and confined technical spaces.
Valid driver's license and willingness to travel up to 60%.
Motivation to continuously learn new technologies and develop new technical skills.
Excellent command of English, both written and spoken.
Authorization to work legally in the United States.

Nice To Haves

Experience with cryogenic equipment, vacuum systems, or high-vacuum technology.
Experience supporting quantum computing, defense, semiconductor, or academic research environments.
Familiarity with Salesforce or similar field service management software.
Strong analytical problem-solving skills and a structured approach to technical challenges.
Professional, customer-focused communication style and collaborative mindset.

Responsibilities

Lead on-site installation and commissioning of Bluefors dilution refrigerator systems at customer facilities across your assigned region.
Partner with the U.S. Service team and Finland engineering team during complex installations to ensure successful system deployment and knowledge transfer.
Perform pre-installation site assessments and communicate customer site requirements before installation activities begin.
Execute functional testing, initial system cooldowns, and validation according to Bluefors installation procedures.
Document system configurations, installation activities, and technical findings for long-term service records.
Support preventive maintenance, troubleshooting, and on-site service activities between installation assignments.
Travel throughout your assigned region, with occasional travel to other regions as required.
Perform additional duties as assigned.