Installation Coordinator Install - Indirect

Builders FirstSource • Raleigh, NC

2d

About The Position

Under moderate supervision, coordinates the installation, paperwork, and repairs for the Installation department. Keeps management advised on any issues with deliveries, material shortages, backorders and customer complaints. Coordinates delivery and installation of products/material at customer’s sites. Ensures customer complaints are handled in a timely manner. Obtains building permits and ensures that all local permits are obtained, inspected, and signed off. Tracks warranty accounts, handles claims and resolves customer complaints.

Requirements

• High school diploma or General Educational Degree (GED)
• One (1) year of assembly or clerical experience
• Equivalent combination of education and experience

Responsibilities

• Coordinates the installation, paperwork, and repairs for the Installation department.
• Advises management on issues with deliveries, material shortages, backorders, and customer complaints.
• Coordinates delivery and installation of products/material at customer’s sites.
• Ensures customer complaints are handled in a timely manner.
• Obtains building permits and ensures all local permits are obtained, inspected, and signed off.
• Tracks warranty accounts, handles claims, and resolves customer complaints.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED