Installation Coordinator - Oklahoma City, OK

Military Spouse Corporate Career Network•Oklahoma City, OK

16h•Onsite

About The Position

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. This role involves organizing and scheduling all installations from first customer contact to contract closing, ensuring site readiness, coordinating technicians and vendors, creating job packets, tracking material delivery, updating the Installation Portal, and facilitating job closeout. The role also includes backup duties for the Material Handler, coordinating EHS documentation, processing payroll, and other administrative tasks as directed by a supervisor. Effective communication and collaboration with internal and external customers, sales teams, installers, sub-contractors, and install managers are key to achieving shared objectives.

Requirements

Communicate effectively with both internal and external customers through telephone, email, or internal systems.
Collaborate with local Sales and Strategic Account teams to address any installation concerns.
Partner with installers, sub-contractors, install managers, and material handlers to achieve shared objectives.

Responsibilities

Organize and schedule all installations from first customer contact to contract closing.
Make initial contact with each customer within 48 hours of job booking.
Communicate with internal and external customers to ensure installation site readiness (e.g., construction progress, lift availability, network connectivity, proper personnel on-site).
Coordinate and schedule JCI technicians and subcontracted vendors using proprietary scheduling software to ensure on-time installation completion.
Create job packets with all pertinent installation job details and required forms and provide to Installers prior to job start.
Track and verify on-time delivery of all materials needed to complete installations.
Update all pertinent information in the Installation Portal so that all stakeholders are informed of installation progress from the time of booking to completion.
Facilitate the timely closeout of each installation job by processing all necessary paperwork and maintaining clear communication with multiple internal departments.
Act as backup for the Material Handler when needed.
Coordinate activity and retain documentation related to Environmental Health and Safety (EHS) for the branch office.
Key payroll weekly.
Assist with other administrative tasks as directed by supervisor.