Installation Coordinator/Supervisor

Independent Alarm • Pennsauken Township, NJ

20h

About The Position

Independent Alarm, a trusted provider of custom-designed security and life safety systems, is seeking an Installation Supervisor. Founded in 1978, the company serves businesses, homes, and institutions across Southern and Central New Jersey, Delaware, and the Greater Philadelphia area. Independent Alarm offers comprehensive solutions including video surveillance, intrusion detection, fire alarms, camera systems, access control, and 24/7 monitoring. As a locally owned and operated company, Independent Alarm is proud to be part of Zeus Fire and Security, a national network of fire protection and security providers recognized for execution excellence. Zeus Fire and Security was established in 2022 to build this network by partnering with industry-leading operators. The Installation Supervisor will be responsible for coordinating with customers, scheduling installations, managing installation crews, and ensuring projects are completed on time and within budget. This role requires strong leadership skills, technical knowledge, and the ability to effectively communicate with internal teams and external stakeholders.

Requirements

• High School diploma or equivalent required.
• 5 years of work experience in Fire & Security installation or related field, with at least 3 years in a supervisory role.
• Strong leadership, communication, and organizational skills, particularly in managing teams and interacting with clients.
• Knowledge of safety regulations and best practices in installation operations.
• Detail-oriented with strong organizational and problem-solving abilities.
• Proficient in project management software and Windows Office Suite.
• Successful MVR Check that meets fleet requirements, i.e. clean driving record and valid driver's license.

Nice To Haves

• Bachelor’s degree in engineering or construction management discipline preferred.
• Technical proficiency with various fire and security alarm systems like Honeywell, Potter, SilentKnight, Firelite, DMP, DSX, Brivo, etc. Is preferred

Responsibilities

• Plan, organize, and manage installation projects from start to finish, including scheduling, resource allocation, filing for permits, and budget management across multiple installations.
• Serve as the primary point of contact for customers during installation projects, providing updates, addressing concerns, and ensuring customer satisfaction.
• Lead and mentor installation technicians, providing guidance, support, and training as needed to ensure high-quality workmanship and adherence to safety protocols.
• Coordinate with inventory control to ensure availability of materials and equipment needed for installations.
• Conduct site surveys in conjunction with the sales department to determine sales estimates, including costs for parts and labor.
• Present installation progress to higher management and other departments as needed, ensuring clear communication and collaboration.
• Identify and evaluate problems that arise during installations, providing proactive solutions to management.
• Liaise between Installation Technicians, Project Managers and management staff to ensure smooth operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED