Installation Coordinator Admin

Boon Edam•Raleigh, NC

39d•Onsite

About The Position

Assist our coordinators in coordinating the installation and service of our industry leading product lines for all of North America. Provide exceptional service to end-users, customers, regional managers, distributors, and technicians, via telephone, webinars, training, or site visits.

Requirements

Have customer service or dispatch experience.
Display high energy and enthusiasm under tight deadlines and work pressures.
Ability to clearly convey information and ideas through both verbal and written communication.
Excellent time management skills.
Experience with Microsoft Office 365.
Thrive in fast pace/high volume office atmosphere.

Nice To Haves

Construction experience or project management is a plus.

Responsibilities

Enter, edit and assign incoming jobs to coordinators.
Update daily live information for tracking current jobs.
Work with sales and finance to assign job revenue totals.
Work with customers to finish close out and warranty documentation.
Assist coordinators with their projects and learn to coordinate.
Establish and maintain good working relationships with internal and external customers as well as other departments.