Installation and Service Technician

IK Systems•Utica, NY
•Onsite

About The Position

At IK Systems, we're seeking a Technician II to deliver best-in-class installation and service for critical security and life safety systems. This is a full-time position with overtime opportunities as needed, and it involves 100% travel within the Syracuse - Mohawk Valley Region. IK Systems designs, installs, and supports integrated security solutions that protect people, property, and assets across industries. The company culture values a growth mindset, accountability, and collaboration, offering opportunities to expand skills, gain certifications, and build a long-term career.

Requirements

  • 3+ years of experience in low-voltage installation and service
  • Strong technical aptitude with the ability to work independently and as part of a team
  • Detail-oriented mindset with a focus on quality and efficiency
  • Excellent problem-solving and communication skills
  • Willingness to travel (<100% nationally)

Responsibilities

  • Install and service large-scale, networked low-voltage security systems, including access control, surveillance, intrusion detection, and structured cabling
  • Support integrated solutions such as life safety, audio-visual, building automation, and endpoint security
  • Collaborate with project teams to ensure systems are delivered on time and to the highest standards
  • Troubleshoot, maintain, and optimize systems to meet customer needs
  • Represent IK Systems as a trusted partner on-site, building strong customer relationships

Benefits

  • Competitive Benefits Package
  • Full-Time Position
  • Overtime Opportunities as needed
  • Competitive pay with overtime opportunities
  • Health, dental, and vision insurance
  • Company-paid life and disability coverage
  • SIMPLE IRA with company match (eligible Day 1)
  • Paid time off and holiday pay
  • Employer-provided training and industry certifications (including Genetec, AMAG, and others)
  • Career growth opportunities within a supportive and collaborative team environment
  • Company vehicle, tools, and technology provided for fieldwork
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