Install Technician - Saginaw

Leonard's Syrups•Saginaw, MI

10d•$25 - $27•Onsite

About The Position

Leonard’s Syrups is seeking an Installation and Service Technician specializing in soda, beer, CO2, and ice machines, nitro serve systems, etc. The role involves installing, maintaining, and repairing beverage and ice equipment at client locations, ensuring efficient installations and effective machine operation. The technician will also provide ongoing technical service and troubleshooting, and act as a backup CDL delivery driver as needed. This is a small branch requiring cross-training on all job functions.

Requirements

High school diploma or equivalent.
Strong troubleshooting skills with the ability to diagnose and resolve technical issues efficiently.
Excellent customer service and communication skills, with the ability to interact professionally with clients and colleagues.
Ability to work independently and manage multiple service calls and installations simultaneously.
Valid driver's license and reliable transportation, as travel to client sites will be required regularly.
Flexibility to work outside of regular business hours, including evenings and weekends, to accommodate client schedules.
Physical stamina and ability to team lift heavy equipment and perform manual labor as needed (50+ lbs.).
Commitment to upholding cleanliness and sanitation standards when working with beverage and ice equipment, ensuring compliance with health regulations.
Must be able to pass Department of Transportation physical and/or have valid DOT Medical Card.
CDL B w/ Hazmat and Tanker Endorsement OR must be willing to obtain.
Basic computer skills.
Ability to handle working in extreme temperatures, high noise levels, confined spaces, etc.
Ability to learn on the job skills and show up with a great attitude every day.

Nice To Haves

Additional technical training or certifications in related fields preferred but not required.

Responsibilities

Install, set up, and configure or remove soda dispensers, beer taps, CO2 systems, and ice machines at client locations.
Conduct on-site visits to assess installation requirements and plan equipment placement for optimal functionality.
Test and audit for proper functionality of installed equipment, ensuring it meets quality standards and client specifications.
Provide training to clients and their staff on the use, cleaning, and maintenance of beverage and ice machines.
Respond promptly to service calls and requests for technical support, diagnosing and resolving equipment issues both remotely and on-site.
Perform routine maintenance tasks, such as cleaning, sanitizing, and adjusting equipment settings to ensure optimal performance.
Troubleshoot equipment malfunctions, identifying root causes and implementing corrective actions to minimize downtime.
Coordinate with parts crib management to order replacement parts or schedule repairs as needed.
Maintain on-vehicle parts inventory.
Maintain accurate records of service visits, equipment installations, and customer interactions by using a company provided tablet.
Adhere to safety protocols and regulations while working with beverage and ice equipment, ensuring compliance with industry standards.