Install & Service Technician

Balco, Inc.Phoenix, AZ
Onsite

About The Position

This role involves performing installations, repairs, and replacements of Smoke Guard products. The technician will be responsible for completing daily reports, participating in fire inspections, and coordinating with other trades on job sites. The position requires efficient work practices, adherence to safety protocols, and maintaining professional interactions with customers and site personnel. The technician will also be responsible for other duties as assigned.

Requirements

  • Ability to gain in-depth technical knowledge of Smoke Guard products and perform troubleshooting and repair work on them
  • Ability to read building specifications, blueprints, and shop drawings
  • Knowledge of safe operation of basic hand and power tools and ability to readily determine the correct tools and equipment needed to do a job
  • Ability to work under minimal supervision to complete work on time and according to quality standards
  • Ability to carry and lift heavy objects (50lbs), walk and stand for long periods of time
  • Ability to obtain and maintain required safety certifications
  • 2+ years of experience as an Installer, Repair Technician, or similar role
  • 2+ years of experience in the Construction industry
  • Physical ability to stand for long periods of time, climb ladders, load and unload equipment, and safely operate a company vehicle
  • Current Arizona driver’s license and safe driving record

Responsibilities

  • Perform installations of Smoke Guard
  • Perform repairs and replacement of Smoke Guard
  • Complete and submit daily reports and warranty work reports thoroughly and on time
  • Participate in fire inspections, including testing equipment and providing product documentation to customers
  • Responsible for any on site field coordination with other trades (ex. Coordination with electricians/superintendents detailing any power needs, or coordination with the drywall team to explain/detail unit housing needs)
  • Work efficiently to minimize mobilizations/windshield time
  • Attend and actively participate in required safety trainings at SG Solutions or on project job sites
  • Notify management of issues, or potential issues, on job sites and address them
  • Ensure that Smoke Guard employee interactions on job sites are professional and respectful at all times and maintain good working relationships with site superintendents and other trades
  • Perform other duties as assigned
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