Install Coordinator

Power Support Partners • Atlanta, GA

1d • Hybrid

About The Position

At Power Support Partners, we exist to be a LITE in the Darkness . We install and maintain standby generators that keep homes running during the moments when power loss would create stress, risk, or disruption for families. We aim to be the largest, most empowering, and most purposeful generator company . Our values guide how we work: L ove People: Everyone has innate worth, and we lead with honesty and clarity. I mproving Always: We stay curious, adapt quickly, and work smart. T ogether We Win: We assume the best, act with humility, and support our teammates. E xecute with Excellence: We move fast, own outcomes, and deliver quality. The Role Our Install Coordinators are our experts in scheduling all aspects of generator installations, from coordinating with the customer to scheduling for our crews and our key third parties for our generator installations across all municipalities in which we operate. This role will coordinate installations across each of our markets, from Florida to Georgia to Tennessee.

Requirements

• Extreme focus on the details. Diligence is non-negotiable. This role requires a high level of diligence and attention to detail to be successful.
• Strong cross-functional communication skills . You have an impressive ability to distill complicated installation processes into actionable steps for other teams, customers, and partners.
• Problem solving until the puzzle is complete. Install coordination can be the most complex part of our process. You are not satisfied until every aspect of the job is complete, and the install is 100% done.
• This position requires a strong work ethic, reliable attendance, and a commitment to honesty and transparency.
• Team members who succeed in this role take pride in staying focused, showing up consistently, and building trust through open communication and accountability.

Responsibilities

• Coordinating directly with our customers to schedule their installations.
• Managing the dispatch board for installation crews across multiple locations.
• Collaborating with other coordination and customer service teams to resolve customer escalations.
• Identifying and implementing process improvement opportunities for our coordination department.
• Tracking and following up on installations to ensure they are completed fully and in a timely manner.

Benefits

• health
• dental
• vision
• 401(k)
• paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed