Install Coordinator

TR MILLER HEATING AND COOLING•Plainfield, IL

4d•$43,600 - $52,000

About The Position

TR Miller Heating, Cooling, Plumbing and Electrical is a fast-growing company built on trust and integrity. We’re more than a service provider – we're a team that genuinely cares about people. We are looking for an Install Coordinator who shares our commitment to customer satisfaction and views this opportunity not just as a job but as a long-term career. Our Install Coordinators are at the center of our installation operations, ensuring every job is scheduled, communicated, and executed with precision. In this role, you’ll play a direct part in delivering a seamless experience for both our customers and install teams while helping us maintain our 5-star standard.

Requirements

2+ years of experience in scheduling, coordination, or dispatch preferred (home services or trades experience a plus)
Strong verbal and written communication skills
Proficiency with computers, CRM systems, and phone systems
Highly organized with strong attention to detail
Ability to multitask and remain calm in a fast-paced environment
Reliable attendance and strong work ethic
Ability to remain seated for extended periods and work at a computer throughout the day
Comfort using phone systems and headset for frequent communication
Everyone is required to submit a pre-employment background check prior to start date.
TR Miller is an equal opportunity employer and is committed to providing reasonable accommodation to qualified individuals with disabilities so that they can perform the essential job functions unless doing so would impose an undue hardship on the operation of the business.

Responsibilities

Scheduling and coordinating Plumbing and Sewer installation jobs to ensure efficiency and readiness
Communicating with customers to schedule installs and provide clear expectations and updates
Coordinating with install teams, dispatch, warehouse, and internal departments to ensure smooth job execution
Reviewing job details, materials, and permits in advance to ensure each project is fully prepared
Managing and adjusting installation schedules to accommodate changes, delays, and urgent needs
Following up on open jobs to ensure proper completion and delivering a high-quality customer experience
Other duties as assigned

Benefits

Pay: $43,600 - $52,000/annually based on experience
Schedule: Tuesday – Saturday 7:00am – 4:00pm (eligible for overtime over 40 hours/week)
Weekly Paychecks
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Pet Insurance
Met Law
Short-Term and Long-Term Disability
Employee Wellness
Tuition Reimbursement
Employee Discount Program
Tool Buy Back Program
Up to Two weeks of Paid Time Off yearly
Paid Holidays
401(k) plan with 4% company match
A family. This is last on the list because it’s the most important. We care about our team and expect you to bring that same care when you join. We do a lot more than just work together. You’ll come to love our company outings and you’ll build life-long friendships at TR Miller Heating, Cooling, Plumbing and Electrical.