Inspector

Pyramid Global Hospitality•Carmel, IN
•Onsite

About The Position

The Inspector is part of the Housekeeping team and helps ensure hotel cleanliness standards are consistently met. Most of the shift is spent inspecting guest rooms. The position also trains and onboards new department employees, motivates staff, and supports the team in achieving quality and cleanliness goals. The Inspector engages with guests, coordinates daily workflow and duty assignments, distributes rooms and work based on judgment and experience, and coordinates activities with the Housekeeping team. The role also assists with linen and supply inventory and performance evaluations, reports maintenance needs, promotes safe handling of cleaning chemicals, and finds coverage when employees call out or house counts increase. Other related duties may be assigned by Management.

Requirements

  • Six months of experience in a similar Housekeeping position is desirable.
  • Engaging and caring personality.
  • Time management skills.
  • Ability to work on feet for an extended period.
  • Ability to communicate effectively.
  • Ability to read room numbers, dates, and basic instructions.
  • Ability to move, traverse, and position oneself to reach floor corners and high places; observe conditions and detect odors; and position and navigate carts weighing up to 100 pounds in tight spaces.
  • Ability to operate spray bottles, vacuums, mops, brooms, dust pans, scrub pads, and dusters.
  • Ability to lift, carry, and position loads of at least 25 pounds.

Responsibilities

  • Engage with guests to ensure their stay is going well.
  • Work as part of a team to achieve resort and hotel cleanliness goals.
  • Coordinate the day's workflow and distribution of duties.
  • Inspect guest rooms to ensure they meet the highest quality standards.
  • Hold department employees accountable for quality standards.
  • Supervise and train staff to maintain cleanliness standards.
  • Assist with inventory of linen and supplies.
  • Assist with completing performance evaluations.
  • Use judgment and experience to distribute work and assign rooms and duties to staff.
  • Coordinate activities with the Housekeeping team.
  • Report maintenance needs.
  • Ensure employees safely use and handle cleaning chemicals.
  • Find coverage for callouts or increased house counts.
  • Perform other related duties as requested by Management.

Benefits

  • 401(k) after 90 days of employment for employees at least 21 years of age.
  • Medical, dental, vision, life, and AD&D benefits for full-time employees, effective the first of the month after starting if elected.
  • Pyramid Cares Associate Relief Fund.
  • Education reimbursement.
  • Jury duty and bereavement pay.
  • Insurance available for pets.
  • Up to 10 days of PTO annually for full-time employees.
  • Seven paid holidays for full-time employees.
  • Flexible schedules.
  • Cross-training in departments.
  • Free continued training through online courses.
  • Discounted food and beverage pricing.
  • Hotel discounts at participating boutique hotels across the United States.
  • Free parking.
  • Daily staff breakfast.
  • Flexible holiday schedule.
  • Monthly luncheons.
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