Inspector - Housekeeping

Casino and•Evansville, IN

39d•$16•Onsite

About The Position

The Inspector - Housekeeping is responsible for conducting daily inspections of assigned rooms, updating the front desk, and advising Housekeepers on VIP rooms, blocked rooms, and early make-ups. This role ensures proper handling of equipment by staff, maintains the cleanliness of vending and guest elevator areas, and reports maintenance issues and damage/theft to the appropriate personnel. The Inspector implements plans for housekeeping team members, communicates guest and group developments, and assists with daily operations and briefings. They also perform monthly inventories, conduct safety audits, and enforce safety procedures and house rules. This position requires knowledge of Indiana Gaming regulations and company policies, adherence to service standards, and availability for varied shifts including holidays and weekends. The work environment is primarily indoors in a 24/7 operation with occasional outdoor exposure.

Requirements

Must be able to stand and walk for prolong periods of time (7+ hours).
Knowledgeable of the Indiana Gaming regulations as well as the company’s internal controls, policies, and procedures.
Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and weekends.

Responsibilities

Conduct a daily inspection of all assigned rooms and updating the front desk.
Advise Housekeepers of VIP rooms, blocked rooms, and early make-ups.
Ensure Housekeeping staff use proper handling of hair dryers, irons, ironing boards, bed boards and daily roll-aways going to Team Leads section.
Ensure cleanliness and appearance of vending machine areas and guest elevator areas on the floor.
Report maintenance problems to engineering on proper forms, as well as coordination of special projects.
Report damage or theft of room items to Executive Housekeeper.
Implements plans for all housekeeping team members as directed by the Housekeeping Supervisors, Executive Housekeeper, the General Manager, and the Director of Hotel Operations.
Communicates priority department guest and group developments.
Assists with the daily opening and closing operations and morning briefings.
Performs monthly inventories for hotel operations and provides a recap of current monthly inventory levels and ordering needs.
Conducts safety audits of the hotel and ensures that all team members are following proper safety procedures.
Addresses all unsafe conditions.
Adhere to basic house rules of all Team Members.
Maintain standards and enforce discipline when needed.
Ensure the Executive Housekeeper is informed of progress and status of each area of responsibility.
Knowledgeable of the Indiana Gaming regulations as well as the company’s internal controls, policies, and procedures.
Always follow the Company Service Standards model.
Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and weekends.
Other duties may be assigned at any time.