Inspector - Housekeeping

Bally's ChicagoEvansville, IN
$16Hybrid

About The Position

This role is responsible for conducting daily inspections of assigned rooms, updating the front desk, and ensuring cleanliness and appearance of specific areas. The Inspector also advises Housekeepers on room status, ensures proper handling of equipment, reports maintenance issues and damages, and implements plans as directed by supervisors. This position plays a key role in maintaining hotel standards, safety procedures, and operational efficiency within a 24/7 casino environment.

Requirements

  • Must be able to stand and walk for prolong periods of time (7+ hours).
  • Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and weekends.
  • Knowledgeable of the Indiana Gaming regulations as well as the company’s internal controls, policies, and procedures.

Nice To Haves

  • Other duties may be assigned at any time.

Responsibilities

  • Conduct a daily inspection of all assigned rooms and updating the front desk.
  • Advise Housekeepers of VIP rooms, blocked rooms, and early make-ups.
  • Ensure Housekeeping staff use proper handling of hair dryers, irons, ironing boards, bed boards and daily roll-aways going to Team Leads section.
  • Ensure cleanliness and appearance of vending machine areas and guest elevator areas on the floor.
  • Report maintenance problems to engineering on proper forms, as well as coordination of special projects.
  • Report damage or theft of room items to Executive Housekeeper.
  • Implements plans for all housekeeping team members as directed by the Housekeeping Supervisors, Executive Housekeeper, the General Manager, and the Director of Hotel Operations.
  • Communicates priority department guest and group developments.
  • Assists with the daily opening and closing operations and morning briefings.
  • Performs monthly inventories for hotel operations and provides a recap of current monthly inventory levels and ordering needs.
  • Conducts safety audits of the hotel and ensures that all team members are following proper safety procedures. Addresses all unsafe conditions.
  • Adhere to basic house rules of all Team Members. Maintain standards and enforce discipline when needed.
  • Ensure the Executive Housekeeper is informed of progress and status of each area of responsibility.
  • Knowledgeable of the Indiana Gaming regulations as well as the company’s internal controls, policies, and procedures.
  • Must be able to stand and walk for prolong periods of time (7+ hours).
  • Always follow the Company Service Standards model.
  • Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and weekends.
  • Other duties may be assigned at any time.

Benefits

  • 401(k)
  • 401(k) matching
  • Medical, Dental, & Vision insurance
  • Flexible spending account
  • Employee assistance program
  • Employee discounts
  • Free parking
  • Life insurance
  • On-the-job training
  • Paid time off
  • Tuition Reimbursement
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