Inspector (Floor Supervisor) Full Time

Four Seasons Hotels and Resorts•Denver, CO

3d•Onsite

About The Position

Inspects hotel rooms and suites as well as public areas to ensure they are cleaned to exacting standards. This role involves inspecting the work of a team of Room Attendants and House Attendants responsible for the cleaning and upkeep of a specific area of the hotel. The Inspector communicates quality to their supervisor and relays needed coaching for team members to management. They monitor each Room Attendant’s daily progress, inspects completed rooms to assure that all standards have been met, and brings employees back to rooms to correct deficiencies when standards are missed. This role also coordinates work orders in the assigned section, follows up to ensure work is completed, releases checkout rooms to be sold, and assures sufficient supplies on guest floors. Additionally, the Inspector checks the cleanliness of guest corridors, stairwells, elevators, and Linen Closets. The position requires compliance with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct and working harmoniously and professionally with co-workers and supervisors.

Requirements

Ability to inspect hotel rooms and suites as well as public areas to ensure they are cleaned to exacting standards.
Ability to inspect the work of a team of Room Attendants and House Attendants.
Ability to communicate quality to supervisor.
Ability to relay needed coaching for team members to management.
Ability to monitor each Room Attendant’s daily progress.
Ability to communicate needs to management.
Ability to inspect completed rooms to assure that all standards have been met.
Ability to bring employees back to rooms to correct deficiencies when standards have been missed.
Ability to coordinate work orders in assigned section.
Ability to follow up to ensure work is completed.
Ability to release checkout rooms to be sold.
Ability to ensure sufficient supplies on guest floors.
Ability to check cleanliness of guest corridors, stairwells, elevators and Linen Closets.
Compliance with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct.
Ability to work harmoniously and professionally with co-workers and supervisors.

Responsibilities

Inspects the work of a team of Room Attendants and House Attendants responsible for the cleaning and upkeep of a specific area of the hotel.
Communicates quality to supervisor and relays needed coaching for team members to management.
Monitors each Room Attendant’s daily progress and communicates needs to management.
Inspects completed rooms to assure that all standards have been met.
When standards have been missed, brings employee back to room to correct the deficiency.
Coordinates work orders in assigned section.
Follows up to be sure work is completed.
Releases checkout rooms to be sold.
Assures that there are sufficient supplies on the guest floors.
Checks cleanliness of guest corridors, stairwells, elevators and Linen Closets.
Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
Works harmoniously and professionally with co-workers and supervisors.