About The Position

Our Ottawa office is seeking an Insolvency Advisor to join the Personal Debt Solution team. This is a net new role, and this position entails maintaining an in-office presence by completing the following duties: Perform initial consultations to assess the debtor’s situation and recommend appropriate options, training will be provided Assist debtors and creditors, both in person and by telephone, as it relates to bankruptcies and proposals Review interview forms, and prepare files/documents for client signing Community outreach, business development, presentations, and use of social media to promote personal debt solutions offerings.

Requirements

  • 2 years or more in Customer Service, financial services banking, credit Counseling, or other relevant area
  • Great interpersonal skills with the ability to collaborate with team members, debtors, and creditors
  • Demonstrated ability to communicate effectively in various situations
  • Strong attention to detail in a fast-paced environment
  • Ability to travel on occasion
  • Proficient in Microsoft Outlook, Word & Excel
  • Excellent time management and organizational skills
  • A team player who can also work independently
  • Available to work one evening shift a week until 7:30pm

Nice To Haves

  • Previous insolvency experience
  • Bilingualism (English/French) would be an asset

Responsibilities

  • Perform initial consultations to assess the debtor’s situation and recommend appropriate options
  • Assist debtors and creditors, both in person and by telephone, as it relates to bankruptcies and proposals
  • Review interview forms, and prepare files/documents for client signing
  • Community outreach, business development, presentations, and use of social media to promote personal debt solutions offerings.

Benefits

  • Flexible benefits from day one
  • Market leading personal time off policy
  • Reimbursement for wellness initiatives
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