Insights Lead - Channel Enablement
About The Position
The Enablement Insights & Data Storytelling Lead is responsible for transforming enterprise data into actionable insights that drive sales productivity, business growth, and client experience outcomes across products, channels, and segments. This leader serves as a strategic analytics partner to business, channel, product, and enabling teams, identifying growth opportunities, performance hotspots, emerging trends, and execution gaps that inform enterprise priorities and sales enablement strategies. The role bridges data, strategy, and execution by creating compelling narratives, dashboards, and performance reporting that enable leaders to make informed decisions and take targeted actions. Partnering across products, specialized services, client facing channels and digital client experiences, this leader helps align enterprise efforts to drive revenue growth, improve client engagement, and optimize sales performance.
Requirements
- Product Management experience
- 5+ years of experience in analytics, business intelligence, strategy, management consulting, or related fields.
- Experience supporting large-scale consumer businesses, financial services organizations, or complex multi-channel environments.
- Proven success translating analytics into business actions that drive measurable results.
- Experience interacting with and presenting to senior leadership.
- Strong data storytelling, visualization, and executive communication skills.
- Advanced analytical, problem-solving, and strategic thinking capabilities.
- Expertise with business intelligence and visualization tools such as Power BI, Tableau, or similar platforms.
- Strong understanding of sales performance metrics, consumer banking, client engagement, and channel management.
- Ability to synthesize information from multiple sources and develop clear recommendations.
- Strong relationship-building and stakeholder management skills.
Responsibilities
- Analyze product, channel, client, and sales data to uncover trends and business opportunities.
- Deliver actionable insights that support growth strategies, sales performance improvement, and client acquisition, deepening, and retention efforts.
- Identify opportunities to improve alignment between product priorities, channel capabilities, and client needs through data-driven insights and performance analysis.
- Enable leaders across products and channels with actionable recommendations, performance monitoring, and decision-support tools that accelerate strategy execution.
- Partner with product leaders to assess sales performance, adoption trends, and client engagement outcomes and recommend optimization opportunities.
- Translate complex data into concise, compelling business narratives tailored to executive and senior leadership audiences.
- Develop presentations, scorecards, business reviews, and executive-ready materials that drive understanding and action.
- Communicate business implications of analytical findings and recommend strategies to improve performance.
- Influence decision-making through data-backed insights and fact-based recommendations.
- Lead the development and ongoing enhancement of dashboards, scorecards, and reporting solutions that provide visibility into cross-channel performance.
- Establish standardized reporting and measurement frameworks across products and channels.
- Create visualizations that simplify complex information and partner with leaders to quickly identify opportunities and risks.
- Ensure reporting accuracy, consistency, and relevance to evolving business priorities.
- Collaborate across business lines, channels, product organizations, and enabling functions including strategy, finance, marketing, operations, technology, and sales enablement.
- Build strong partnerships with leaders supporting Branch, Digital, Call Center, Specialized Sales, and Partnership channels.
- Drive alignment across stakeholder groups to ensure insights are translated into actionable business outcomes.
- Serve as a trusted advisor to senior leaders across business and consumer segments.
- Influence decisions and outcomes through expertise, relationships, and data-driven insights.
- Foster a culture of analytical rigor, curiosity, accountability, and continuous improvement.
- Lead through collaboration and influence within a highly matrixed enterprise environment.
- Champion enterprise-wide adoption of data-informed decision-making practices.
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
- Incentive and recognition programs
- Equity stock purchase
- 401(k) contribution and pension
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
