Insight Analyst- Fire

City of Boise•Boise, ID

3d•Hybrid

About The Position

Turn data into decisions that make a difference. In this role, you'll perform advanced spatial and data analysis to identify trends, model complex scenarios, and support strategic decision-making. From evaluating performance and emergency response to analyzing resource deployment, your work will help drive smarter operations and improve services for the Boise community.

Requirements

Bachelor’s degree in computer science, economics, mathematics, business administration or a related field and three years of experience performing highly complex business analysis, data science or analytics, or an equivalent combination of education and/or experience.
Knowledge of: Maps, graphs, satellite and aerial images interpretation.
Knowledge of: Government policy and practice.
Knowledge of: Spatial analysis and data query tools.
Knowledge of: Area-specific system technology.
Knowledge of: Data visualization tools and best practices.
Knowledge of: Computer usage including related software.
Ability to: Incorporate cultural perspective and nuance in the interpretation of qualitative and quantitative data analysis.
Ability to: Establish and maintain effective working relationships.
Ability to: Maintain confidentiality with sensitive documents or information.
Ability to: Communicate effectively in the English language at a level necessary for efficient job performance.
Ability to: Perform all essential functions as assigned by an authorized employee, supervisor and/or manager with or without reasonable accommodation.
Applicants must be able to pass: City of Boise background check processes which includes a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation
Applicants must be able to pass: Boise Police Department Criminal Justice Information System Background Check (BPD CJIS)

Nice To Haves

Master’s degree in business or public administration, business analytics, urban planning, geography, geographic information systems or a related field and five years of experience identifying and performing highly complex business analysis and developing formal recommendations for senior leadership, or an equivalent combination of education and/or experience.
Direct experience with department software systems: fire service specific dashboard and predictive modeling software.
Knowledge of: fire service and public safety, including standards, organization, staffing and culture; National Fire Protection Association (NFPA) 1710 Code and Center for Public Safety Excellence (CPSE) standards; National Fire Incident Reporting System (NFIRS); National Incident Management System (NIMS) and Incident Management Teams; IMTEsri software, SDE applications, MS FoxPro, MS Access, MS SQL, Python, Oracle, Sybase, dBase, MS Visual Studio, MS PowerBI and others; GIS and cartography principles and practices; coordinate systems, feature datasets, scales and graphics; geocoding techniques and address validation; spatial analysis and advanced modeling techniques; and relational database principles and concepts associated with the storage of spatial data.

Responsibilities

Develops digital maps through a geographic information system (GIS).
Integrates base maps, data layers, tabular data and other GIS analysis with records management and other software systems.
Builds mapping applications and dashboards.
Mines, extracts and analyzes data to support strategic projects.
Reviews and evaluates current workflow processes.
Acquires and maintains new datasets and corresponding metadata, including usage of the city data warehouse.
Initiates and develops business analyses, data sets and dashboards for review.
Researches and analyzes trends, practices, laws and statistics to develop options and recommendations.
Identifies and measures business operations updates to evaluate performance.
Identifies, develops and/or recommends outcome-based measures, forecasts, scenarios and efficiencies.
Creates maps, reports, dashboards and presentations to communicate data and analysis.
Utilizes various databases to integrate statistical data for fiscal research, resources/staffing or asset impact, performance measures and indicators and other analyses.
Monitors data sets for quality control and coordinates consistency within and across data sets.
Troubleshoots and resolves data matters.
Defines data standards in coordination with internal and external agency partners.
Participates and collaborates in data communities.
Develops strong partnerships and learns all aspects of the business for a positive impact.
Designs, plans and maintains the service deployment model.
Performs resource deployment analysis.
Refines data into risk categories and develops risk demand zones.
Identifies and analyzes data sets to model risk and prepares deliverables.
Supports emergency planning, emergency management and major disaster response events as well as the Incident Management Team (IMT).
Prepares, analyzes and interprets data for critical department and city reports.
Analyzes historical call volume data to look for trends and project future department needs.
Creates custom and auto-generated reports, including data from area-specific system technology, for data analysis and commonly used and/or new metrics within the department through engaging data visualization and presentation.
Delivers applicable training to department personnel and assists with team coordination.
Performs other duties as assigned.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.

Benefits

Zero-cost premium medical coverage for you and your family (an estimated $10,000 - 20,000 value)
PERSI retirement (11.96% Employer Contribution) plus employer-matched 401(k)/457b
10 hours vacation/month (grows with tenure)
12 paid holidays
8 hours sick leave/month
10 weeks paid parental leave
$500 annual wellbeing incentive
Tuition reimbursement
free local bus pass
Basic life and long-term disability insurance at no cost