INSIDE TRANSPORTATION SPECIALIST

Carvana•Tempe, AZ
•$21 - $27•Onsite

About The Position

The Inside Transportation Specialist II coordinates timely vehicle logistics, uses the TMS Platform proficiently, and provides superior customer service. This dynamic role involves close collaboration with ADESA auction sites and clients to facilitate vehicle deliveries.

Requirements

  • Transportation experience required
  • An Associate's degree or higher is required, or 1-3 years relevant work experience
  • Must commute to the Tempe office (5 Days a week)
  • Tech-savvy with strong critical thinking skills.
  • Proficient in English.

Responsibilities

  • Manage customer and carrier inboxes
  • Respond to customer and carrier inquiries in a timely, professional manner
  • Track active loads and update ETAs in the system
  • Monitor exceptions and proactively communicate delays or issues
  • Complete and action daily operational reports
  • Identify overdue or at-risk units
  • Ensure follow-ups are documented and resolved
  • Collaborate with dispatch teams and senior personnel to effectively resolve load-related challenges.

Benefits

  • Competitive salary
  • 401(k) match
  • Overtime opportunities
  • Fully paid healthcare premiums
  • Dental and vision benefits
  • Wellness programs
  • Pet care savings
  • Generous PTO (13 days initially, increasing to 20)
  • 9 holidays
  • Tuition reimbursement
  • Student loan repayment
  • Annual Carvana Shares
  • Employee Stock Purchase Plan discounts
  • Extensive growth opportunities
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