Inside Technical Sales Rep II

SPX Technologies • Overland Park, KS

3d • Hybrid

About The Position

SPX is a diverse team of unique individuals who all make an impact. As an Inside Technical Sales Representative II, you will drive aftermarket parts sales through proactive selling techniques, manage all aspects of customer service for incoming orders via QTC, and ensure accurate setup and order processing in SAP. The incumbent will determine pricing based on cost data, maintain a clean sales funnel, follow up on quotes, and collaborate with internal teams and vendors to ensure pricing, product availability, and lead times align with customer expectations. This role supports meeting sales targets through parts expertise, team training, workload balancing, and effective quote-to-order execution with minimal supervision.

This role encourages innovation and continuously improves efficiency of technical support, monitors advances of technology and competition, and supports global and acquisition-related technical issues in areas of expertise.

Requirements

• Strong knowledge of Microsoft Excel, Access, Word, and PowerPoint
• Strong problem solving and analytical skills, with ability to identify issues, propose solutions, and effectively implement changes
• Excellent communication skills and ability to collaborate with cross-function teams at all levels (production to management) and present data and recommendations verbally and in written form to management

Nice To Haves

• 5+ years of experience in product and parts sales
• Knowledge of HVAC, cooling towers, and/or chillers, strongly desired
• Aftermarket or distributor sales (representative management) experience, helpful
• Familiarity with SAP, or other ERP systems
• Familiarity with engineering documents and history, desired

Responsibilities

• Proactively engage customers to upsell aftermarket parts and train team on selling techniques.
• Manage RFQ/quoting process, prepare proposals, and oversee territory revenue and margin performance.
• Serve as product champion and provide training on FAP and FEP towers, and components.
• Process orders in SAP and ensure compliance with original proposals and pricing.
• Monitor order status, coordinate with expeditors, and assist with engineering scope and scheduling alignment.
• Maintain and update aftermarket pricing catalogs and distributor stock level recommendations.
• Support new ISR training and participate in rep/service contractor education.
• Participate in emergency coverage rotation and provide advanced ERP/system support.
• Lead IT enhancement initiatives to improve quoting and order systems functionality.

Benefits

• Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
• Competitive health insurance plans and 401(k) match, with benefits starting day one
• Competitive and performance-based compensation packages and bonus plans
• Educational assistance, leadership development programs, and recognition programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree