Inside Team Member -7119

Domino's Franchise • Mead, WA

1d

About The Position

Domino’s Inside Team Members, also referred to as CSRs, provide customer service throughout their shifts. The role requires a positive personality, a clear and energetic voice, and the ability to address a range of customer issues. Team members should know product details, services, charges, and other information needed to assist customers. They may also perform other workstation duties within the restaurant as needed and with reasonable accommodation if required.

The position may involve working outdoors and in varied temperatures, noisy surroundings, near moving mechanical parts, dangerous equipment or sharp tools, and around fumes, odors, dust, or toxic chemicals. It can be physically demanding, involving repetitive hand use and prolonged standing, as well as bending, twisting, reaching above shoulder level, crouching, stooping, or kneeling.

The stated wage range is $17.13–$18.13. Raises may be awarded in $0.25 increments based on performance evaluations by Regional Supervisors, up to $1.00 over minimum wage before eligibility for a management position. CSRs frequently receive tips through an in-store tip pool, paid daily or bi-weekly. Training and a positive learning experience are provided.

Requirements

• Be at least 16 years old.
• Be attentive to detail.
• Be customer-oriented, friendly, and energetic.
• Have cash management skills.
• Be able to work long hours, scheduled or unscheduled, including nights, weekends, and as emergencies arise.
• Be willing to learn and comfortable performing other workstation duties within the restaurant as needed.
• Perform the listed duties with reasonable accommodation if needed.

Responsibilities

• Answer product and service questions and advertise, including through “wobble boarding,” to attract potential customers.
• Open and maintain customer accounts by recording and updating account information.
• Prepare and package food products.
• Collect payment and hand orders to customers.
• Resolve product or service issues by identifying causes, selecting and explaining solutions, expediting corrections or adjustments, and following up to ensure resolution.
• Maintain financial accounts by processing customer adjustments.
• Contribute to the team by completing related requests as needed.
• Perform other workstation duties within the restaurant as needed.

Benefits

• Paid sick leave per Washington law.
• Health care benefits for full-time employees working 30 or more hours per week, after waiting periods.
• Dental and vision plans available to purchase.
• Tips through an in-store tip pool, frequently paid daily or bi-weekly.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed