Inside Sales

Temp Aid•Buffalo, NY

15d•$45,000 - $50,000•Remote

About The Position

TempAid is a premier global innovator in temperature-controlled packaging solutions, specializing in cold chain products designed to preserve the integrity of temperature sensitive items. We proudly operate manufacturing facilities in China, Vietnam, the United States, and Canada. TempAid is also distinguished as the only ISTA Standard 20 Certified Testing lab in Canada, underscoring our commitment to quality and excellence. Join us and become a part of our exciting growth journey! The Role (And Why It Matters) We need an Inside Sales Specialist who gets excited about being the first person pharmaceutical companies talk to when they need packaging solutions. You'll be the voice they hear when they're trying to figure out how to ship a new cancer therapy or get vaccines to rural clinics. This isn't just about hitting numbers (though you'll definitely do that). You're helping ensure medications reach patients safely. That call you make today could help a biotech company get their breakthrough therapy to market faster. What does that look like day-to-day? You'll be researching pharmaceutical companies, clinical research organizations, healthcare facilities, and pharmaceutical distribution centers. You'll make calls to decision-makers and set up meetings for our outside sales team. You'll use LinkedIn, industry databases, and good old-fashioned detective work to find the right people to talk to.

Requirements

2+ years of inside sales experience (you know how to work the phones)
Experience with consultative sales techniques (not just order-taking)
Strong communication skills and professional phone presence
Reliable internet connection for remote work and MS Teams meetings

Nice To Haves

Experience in healthcare, pharmaceutical, medical device, or other regulated industries
CRM system experience. HubSpot preferred
Understanding of B2B sales cycles
Social media savvy for prospecting

Responsibilities

Make 80+ calls per day to pharmaceutical companies, clinical research organizations, and healthcare facilities
Talk to 6-10 decision makers daily (because not everyone picks up on the first try)
Use LinkedIn and other platforms to research prospects and find new accounts
Follow up on leads from marketing campaigns and trade shows
Set up 3-5 qualified appointments per week for our outside sales team
Follow our process for cold and warm calling (we'll teach you this)
Manage leads through our sales process
Keep detailed records in HubSpot
Participate in inside sales training and peer group sessions
Help develop and maintain our CRM database
Use social media to build relationships with prospects