Inside Sales
About The Position
Inside Sales Representative for Innovative Office Solutions is responsible for providing exceptional customer satisfaction by effectively handling customer sales inquiries and introducing new products and promotions, through inbound and outbound sales calls. You will work with various teams throughout the company to maximize the customer experience by understanding customer needs and providing support and effective solutions. You must also be comfortable building relationships with new and existing customers, generating interest in the product lineup, and closing sales.
Requirements
- Motivation to meet sales goals
- Closing skills
- Prospecting skills
- Technical understanding
- Ability to build relationships
- People Skills
- Customer Focus
- Professionalism
- Self-motivated and self-directed
- Ability to work in a fun and fast-paced environment
- Ability to manage multiple opportunities with deadlines
Responsibilities
- Initiating sales, quoting, and order taking
- Cultivating existing customer relationships and onboarding new customers
- Building and maintaining strong relationships with clients
- Conducting outbound calls to potential customers in the designated market
- Proactively analyzing customer buying trends and recommending appropriate products or services to continually grow revenue
- Maintaining frequent contact with customers via various communication methods
- Meeting and exceeding sales goals
- Documenting customer calls, sales activity, and other customer/prospect info
- Developing new sales opportunities through inbound lead follow-up and outbound cold calls and emails
- Partnering with category specialists to grow customer revenue
- Providing exceptional customer service and addressing any inquiries or concerns
- Closing new accounts by filling out appropriate forms and following new account procedures
- Updating knowledge by learning new products or learning more about each of our categories
- Performing effective online demos to prospects
- Teaming up with the Innovative category specialists to build pipeline and close deals
Benefits
- Medical
- Dental
- Vision
- HSA
- FSA
- Short and Long Term Disability
- Basic Life and AD&D Insurance
- Voluntary Life & AD&D Insurance
- Voluntary Benefits
- 401(k)
- Discretionary yearly bonus based on company profitability
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
