Inside Sales Position

Ieg Usa•Charlotte, NC

1d•Onsite

About The Position

We are looking for an experienced Inside Sales Representative to join our electrical service and maintenance team in Charlotte, NC. This role supports our sales and operations teams by generating and qualifying leads, scheduling appointments, and maintaining strong relationships with commercial and industrial customers. The ideal candidate has B2B inside sales experience, is comfortable making outbound calls, and enjoys working in a fast‑paced service environment.

Requirements

3–5 years of inside sales experience (B2B preferred)
Experience in electrical services, construction, trades, or service‑based sales is a plus
Strong phone communication and customer service skills
Ability to influence, negotiate, and sell over the phone
Comfortable speaking with facility managers, contractors, and business decision‑makers
Strong organizational, time‑management, and multitasking skills
Self‑motivated and results‑driven
Proficiency with CRM systems and Microsoft Office
College degree, technical diploma, or equivalent work experience

Responsibilities

Make outbound calls to prospective commercial and industrial customers
Respond to inbound inquiries for electrical service, maintenance, and repair work
Qualify leads by gathering project and service details
Schedule appointments for sales representatives and service teams
Follow up consistently with prospects and existing customers
Maintain accurate records of all interactions in the CRM system
Coordinate with branch staff, sales, and operations teams
Build long‑term customer relationships through professional communication
Stay up to date on service offerings and industry trends