Inside Sales

PACE Supply • Nampa, ID

16h • Onsite

About The Position

PACE Supply’s new branch in Nampa, Idaho is growing fast—and we’re looking for a driven, energetic Inside Sales Specialist to help build something great from the ground up. In this role, you won’t just support sales—you’ll be a key player in shaping the success of a new location. Working closely with our Outside Sales team, you’ll help expand our reach, strengthen customer relationships, and drive plumbing, pump, wastewater, and septic product sales in a fast-paced, team-oriented environment. From connecting with new clients to uncovering fresh opportunities, your impact will be seen and felt every day. This is more than a job—it’s a chance to be part of a launch, make your mark, and grow with a company that invests in your success. You’ll enjoy a competitive salary, strong benefits, and real opportunities for career advancement as the branch continues to expand. Apply today and be part of the PACE Supply team in Nampa!

Requirements

• High school diploma/GED or equivalent education required.
• Strong customer service skills with the ability to build and maintain long-term customer relationships.
• Prior experience in Sales or Customer Service Industry with an ability to negotiate and understanding of marketing skills.
• Candidates who thrive in a fast-paced result driven environment by meeting and exceeding all goals and targets.
• Excellent Negotiation Skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Detail-oriented and organized with strong time management skills.
• Team player with the ability to work independently when needed.
• Proficient in using Microsoft Office suite (Word, Excel, Outlook).
• Willingness to learn and adapt to changing customer needs and industry dynamics.
• Ability to work as part of a team and autonomously.
• Highly competitive Sales Skills with a desire to contribute to a winning team / organization.
• Background Check: A comprehensive background check will be conducted to ensure candidates meet the necessary criteria for employment. PACE Supply will consider qualified applicants with a criminal history pursuant to Idaho employment regulations.
• Physical Examination: Candidates will undergo a physical examination to assess their fitness for the position's requirements.
• Drug Test: A drug test will be administered to ensure a drug-free workplace.

Nice To Haves

• Associate’ Degree (A.A) from a two-year college or university and four or more years of related experience and/or training, or an equivalent combination of education and experience is preferred.
• Two years of Plumbing sales experience is preferred.
• Knowledge of Variable Frequency Drives (VFDs), including product applications and troubleshooting, is preferred.
• Experience with wastewater systems and on-site septic treatment products and solutions is highly desirable.
• Knowledge of residential and agricultural groundwater systems.
• Well design, including casing and polymers.
• Knowledge of booster pumps and centrifugals.

Responsibilities

• Collaborating with Outside Sales associates to understand customers' requirements and provide suitable product recommendations and solutions.
• Delivering exceptional customer service by promptly preparing and submitting accurate quotations and submittals, ensuring personalized attention to each customer's needs.
• Coordinating closely with the warehouse team to ensure seamless order fulfillment and timely deliveries, demonstrating efficiency in meeting customer expectations.
• Serving as a point of contact for sales inquiries, addressing and resolving customer concerns or questions professionally and promptly.
• Maintaining meticulous records of sales transactions, ensuring accurate documentation of products sold and any additional administrative duties associated with each sale.
• Taking ownership of account management activities, fostering strong client relationships, and proactively identifying opportunities to enhance customer satisfaction and retention.
• Collaborating with the outside salesperson to increase plumbing product sales and participating in joint sales calls.
• Providing quotes for customers by collaborating with the outside salesperson.
• Processing purchases and transfers as needed while communicating with the purchaser.
• Regularly contributing to the sales team and providing counter sales support.
• Integrating and training existing employees on plumbing-related products and standard operating procedures.
• Assisting customers with the selection and application of residential and agricultural pump systems, wastewater products, and on-site septic treatment solutions.
• Providing technical support and product recommendations related to Variable Frequency Drives (VFDs), pumping systems, and water management applications.
• Collaborating with customers, vendors, and internal teams to develop effective solutions for water, wastewater, and septic system applications.

Benefits

• competitive wages
• career pathways of growth
• medical, dental, and vision care that is available to you within the first 30 days
• life insurance
• sick days
• holidays
• vacation
• two retirement programs of 401(k) and ESOP

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED