Inside Sales

US Electrical Services•Any remote office, MA

19h•Onsite

About The Position

At U.S. Electrical Services, Inc. (USESI), we combine over 100 years of expertise, $150M+ in inventory, and the power of 2,000+ dedicated employees across 150 locations to deliver excellence every day. As a family of 14 regional businesses, we thrive on innovation and teamwork, empowering our people to shape the future of the electrical industry. USESI is looking for a motivated and enthusiastic Inside Sales Associate to join our team.

Requirements

High school diploma or equivalent required.
Minimum 2 years of experience in inside sales, customer service, or electrical distribution.
Proficiency in Microsoft Office; familiarity with Eclipse or Solar ERP is strongly preferred.
Excellent communication, organizational, and problem-solving skills.
Ability to work in a fast-paced, team-oriented environment and manage multiple priorities.
Comfortable with basic math and product comparisons; must be able to lift up to 25 lbs.
Onsite work required

Nice To Haves

familiarity with Eclipse or Solar ERP is strongly preferred.

Responsibilities

Respond to customer inquiries and process orders via phone and email with accuracy and urgency.
Provide quotes on pricing, delivery, and payment terms; suggest alternative products when needed.
Support outside sales representatives by managing transactions, quotes, and order follow-ups.
Track open orders, backorders, and project statuses to ensure timely customer communication.
Build strong customer relationships by offering knowledgeable and solution-oriented service.
Coordinate with internal teams including credit, warehouse, and counter sales as needed.
Recommend and help implement process improvements to drive operational efficiency.