Inside Sales

Weekes Forest Products Inc • Riverdale, IL

2d • $28 - $38 • Onsite

About The Position

As an Inside Sales Support team member, you will be the enthusiastic connector between our outside sales team and our valued customers. Your role is critical in effectively communicating our product features, benefits, and pricing to potential and existing customers, ensuring their needs are met to a "best in class" standard. You will be the bridge that supports both our customers and our outside sales team, ensuring smooth and accurate order processing and providing exceptional service that reflects our products and culture.

Requirements

• Strong interpersonal and communication skills.
• Understanding of sales processes.
• Critical thinking skills to quickly solve issues and/or problems.
• Proficiency with prioritizing and meeting multiple deadlines.
• Ability to handle multiple complex tasks simultaneously.
• Experienced with Microsoft Office Suite (Excel, Outlook, Word).
• Prior inside sales and customer service experience.
• Minimum of 3 years’ experience with inside sales, customer service and/or marketing disciplines.
• Sitting at a desk and working on a computer for prolonged periods.
• Ability to lift and carry office supplies, documents, and small packages up to 20 pounds. Occasionally, heavier lifting may be required.

Nice To Haves

• Industry experience preferred.
• Occasional travel could be required.

Responsibilities

• Support the daily sales operations of a building materials distribution center.
• Work with customers and co-workers to build solid relationships based on trust and competence.
• Able to handle detailed work quickly and correctly.
• Support a fast-paced environment with multiple projects going simultaneously.
• Utilize the DMSi software Agility, for order entry, purchasing entry, and customer information.
• Follow established guidelines, structure, and policies, while working with and for others
• Maintain customer pricing records.
• Accurate order entry
• Follow up all quotes and handle customer service claims in a timely manner.
• Other duties as assigned.

Benefits

• Outstanding Family Medical Benefits Package
• Substantial Stock Ownership Program
• Competitive Compensation Packages
• Paid Time Off (PTO) & 8 Paid Holidays Each Year
• Employer Sponsored Family Dental Insurance
• 401k and Roth 401k Investment Accounts (With Substantial Employer Matching)
• Employer Sponsored Life & Disability Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed